Dromana Removals & Storage
Brett personally assesses difficult moves and calls customers after pickup and delivery to ensure satisfaction.
From 60 Google reviewsThe standout pattern is their willingness to tackle challenging moves that require problem-solving, like maneuvering large appliances through tight spaces, rather than just standard furniture relocations. However, one customer complained about slow work pace and extra charges for a local move, so it's worth clarifying timing expectations upfront.
Their work
What it's like working with them
Based on a sample of recent customer reviews (60 total)
“positioned in our new home exactly where we wanted them”
What they help with
Based on what their customers hired them for
How they stack up
Context from 139 removalists in Mornington Peninsula
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Dromana Removals & Storage
Brett runs this removalist operation with a team that includes Darren and Shaun, handling both local and interstate moves from the Mornington Peninsula. Customer reviews specifically mention difficult moves like maneuvering large fridges down narrow staircases, suggesting they tackle challenging logistics other removalists might avoid. Brett personally assesses complex jobs beforehand and follows up with calls after pickup and delivery to ensure customer satisfaction. The team handles everything from single-day local moves to interstate relocations, with customers praising their careful handling of belongings and precise placement in new homes. They appear to focus on residential moves where customers need items positioned exactly where requested rather than just delivered.
Best for: complex residential moves requiring problem-solving, interstate relocations with personal follow-up service, and moves where furniture needs precise positioning in the new home.
Location
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Claim This Profile — Free →Common questions about Dromana Removals & Storage
Does Brett from Dromana Removals assess difficult moves beforehand?+
Yes, customers mention that Brett comes out promptly to assess challenging jobs, like moving large fridges down narrow staircases. He provides reassurance about whether the move can be completed and appears to plan the logistics in advance. This pre-assessment seems to be part of their service for complex relocations that require problem-solving.
What areas does Dromana Removals cover for moves?+
Based on customer reviews, they handle both local moves on the Mornington Peninsula and interstate relocations. One customer specifically mentioned a move from Mornington to Geelong completed in a single day, while another moved from Victoria to New South Wales. They appear to service the broader Melbourne region and interstate destinations.
How does Dromana Removals communicate during the moving process?+
Brett personally calls customers after pickup and again after delivery to ensure satisfaction with the service. This follow-up communication seems to be standard practice rather than just for problem resolution. Customers appreciate this personal touch and direct contact with the business owner throughout the moving process.
What do customers say about Dromana Removals' pricing and timing?+
Feedback is mixed - one customer found the pricing very competitive for a Mornington to Geelong move completed efficiently in one day. However, another customer complained about being charged $904 for a 4.5-hour local move they felt should have taken 3 hours maximum. It's worth clarifying time estimates and pricing structure upfront to avoid misunderstandings.