Peninsula Security Services
Maintains older alarm systems that other providers abandon, with named specialists for consultation, installation, and cameras.
From 14 Google reviewsThe standout insight is their willingness to service older alarm systems that other providers might abandon - customers specifically mention sourcing parts for legacy equipment rather than pushing expensive replacements. Named team members Ben, Rob, and Matt each get individual praise for their specific expertise in consultation, installation, and camera systems respectively.
Their work
What it's like working with them
Based on a sample of recent customer reviews (14 total)
“Rob was absolutely outstanding”
“worked with Venessa Ward and her team for seven years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 137 security & cctvs in Mornington Peninsula
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Peninsula Security Services
Vanessa Ward leads Peninsula Security Services with a team that includes Ben for system design and consultation, Rob for installations, and Matt for camera system setups. Reviews spanning seven years show they handle both residential alarm systems and commercial security contracts, including after-hours customer management for businesses. The team maintains and repairs older alarm systems that other providers might not service, with one customer praising their ability to source batteries for legacy equipment. Their approach combines technical expertise with genuine consultation - Ben is specifically noted for tailoring solutions to individual needs rather than pushing standard packages. The business appears to focus heavily on the Mornington Peninsula area, with customers mentioning long-term working relationships and reliable ongoing support.
Best for: homeowners with older alarm systems needing repairs, businesses requiring after-hours security monitoring, and residential customers wanting consultative system design rather than standard packages.
Location
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Claim This Profile — Free →Common questions about Peninsula Security Services
What areas does Peninsula Security Services cover?+
Based on their name and customer reviews, they focus on the Mornington Peninsula area including Rosebud. Multiple customers refer to them as the 'best in the business on the Peninsula', suggesting strong local specialization. One review mentions property security services, indicating they travel to customer locations across the region. Contact them directly to confirm coverage for your specific suburb.
Can Peninsula Security Services repair older alarm systems?+
Yes, they specifically maintain legacy systems that other providers might not service. One customer praised their ability to source and replace batteries for 'a very old alarm system' rather than pushing for expensive replacements. This suggests they have access to parts and expertise for discontinued models. They also help customers plan upgrades to newer systems when the time is right.
Who are the key team members at Peninsula Security Services?+
Vanessa Ward leads the business and handles client relationships and coordination. Ben specializes in system consultation and proposal design, with customers praising his ability to tailor solutions to specific needs. Rob handles installations and is noted for going 'above and beyond' with setup and customer advice. Matt focuses on camera system installations and gets individual praise for punctual, professional home security setups.
Do they provide ongoing support after installation?+
Reviews suggest strong ongoing relationships, with one business client working with them for seven years for security and after-hours customer management. Multiple customers mention their reliability for ongoing support and maintenance. They appear to offer both reactive repairs and proactive system monitoring, particularly for commercial clients who need after-hours coverage.