Ultimate Tiles - Mornington
Staff members Lisa, Pauline, and Anne each specialize in different aspects from delivery coordination to complete home styling consultations.
From 54 Google reviewsThe business stands out for immediately greeting customers while competitors reportedly ignore walk-ins, and multiple reviews mention competitive pricing compared to other Mornington Peninsula tile suppliers. Recent reviews have trended higher, averaging 4.8 stars compared to 4.5 stars in earlier years.
Their work
What it's like working with them
Based on a sample of recent customer reviews (54 total)
“Lisa was very helpful coordinating our delivery”
“Really good value for money too”
What they help with
Based on what their customers hired them for
How they stack up
Context from 148 tilings in Mornington Peninsula
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Ultimate Tiles - Mornington
Ultimate Tiles operates as both a tile showroom and customer service powerhouse, with staff members Lisa, Pauline, Anne, and Fred Milano each bringing distinct expertise to different aspects of tile selection and project coordination. Lisa specializes in delivery coordination and product problem-solving, often going above and beyond to accommodate tight timelines, while Pauline focuses on bathroom renovations and technical guidance. Anne provides comprehensive design consultations that extend beyond tiles to complete home styling, creating mood boards and guiding clients through entire aesthetic visions. The business caters primarily to residential renovators and new home builders, with particular strength in helping overwhelmed customers navigate complex decisions through patient, educational consultations rather than high-pressure sales.
Best for: bathroom and kitchen renovations requiring design guidance, new home builds needing comprehensive tile coordination, and projects with tight delivery timelines requiring flexible logistics support.
Location
Often needed together
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Claim This Profile — Free →Common questions about Ultimate Tiles - Mornington
Which staff members should I ask for at Ultimate Tiles Mornington?+
Reviews consistently mention Lisa for delivery coordination and solving tile shortage problems, Pauline for bathroom renovation guidance, Anne for comprehensive design consultations including mood boards, and Fred Milano for marble and stone expertise. Multiple customers specifically request these staff members by name, suggesting they've developed specialized knowledge in different areas of tile selection and project management.
How does Ultimate Tiles' pricing compare to other local suppliers?+
Multiple reviews mention competitive pricing compared to other Mornington Peninsula tile suppliers, with one owner-builder noting they consistently return to Ultimate Tiles 'for the best price.' Customers report being 'pleasantly surprised' by pricing in a good way, though specific dollar amounts aren't mentioned in reviews.
What kind of design help can I expect beyond just selecting tiles?+
Anne provides comprehensive styling consultations that extend far beyond tiles to complete home design, creating mood boards and considering how flooring, stone, cabinetry, colors and finishes work together. Reviews describe this as 'so much more than we ever expected' from a tile shop, with customers receiving clear mood boards and confidence in their overall aesthetic vision.
Do they help with delivery timing for renovation projects?+
Lisa frequently coordinates deliveries around construction timelines, with reviews mentioning her 'going above and beyond' to accommodate sunny weather windows for outdoor installations and arranging early delivery when tilers become available ahead of schedule. Multiple customers praise her problem-solving when tile shortages occur mid-renovation.