Bean Fixed
Ian once lent a customer a spare washing machine to tide them over — that's the kind of service that turns up in the reviews.
Pricing transparency stands out in the sample: several customers name specific dollar amounts that came in far lower than they braced for, which points to Ian quoting honestly rather than upselling parts or labour. The sample runs across roughly nine years with no dip in tone or consistency, so this doesn't read like a business that had a great opening run and levelled off. If you're weighing a call-out, it's worth asking upfront whether he stocks or can quickly source the part for your specific brand — a handful of reviews mention the part-sourcing step, and knowing that timeline will set expectations accurately.
Their work
What it's like working with them
Based on a sample of Google reviews (49 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 225 appliance repairs in Mount Gambier
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Bean Fixed
Ian — the hands-on technician behind Bean Fixed — handles the full range of household appliance repairs, from washing machines and ovens to stovetops, grinders, and food processors. Reviews consistently show him diagnosing faults on the spot, sourcing specific parts quickly, and completing repairs in 24–48 hours of first contact, often saving customers from buying a replacement appliance altogether. He works across both residential homes and small commercial operations (local restaurant Zambrero is a named repeat customer), which means he's comfortable with equipment that gets heavy daily use, not just occasional household loads. What separates Ian from a typical one-and-done repair visit is his habit of checking related issues while on-site — multiple customers describe him looking at burners or extra faults that weren't in the original request, without padding the bill. Pricing comes up repeatedly in reviews as a genuine surprise: one job came to $140 where the customer expected hundreds, and another was resolved with a $20 second-hand part. For Mount Gambier homeowners, it's also worth knowing Bean Fixed has been operating for around nine years as a GST-registered partnership, so there's an established business structure behind a very personal service.
Best for: urgent washing machine or oven repairs where a fast turnaround matters, homeowners wanting an honest repair cost before deciding whether to replace an appliance, and small business owners in Mount Gambier needing a reliable same-day fix for commercial kitchen equipment.
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Claim This Profile — Free →Common questions about Bean Fixed
What appliances does Bean Fixed repair?+
Reviews mention washing machines, ovens, stovetops, hotplates, oven doors, food processors, and angle grinders — so Bean Fixed covers a broad mix of white goods and small appliances. Ian has also completed jobs for a commercial restaurant, suggesting he can handle equipment that sees heavier use than a typical household appliance. If you're unsure whether your specific appliance or brand is in scope, the reviews suggest Ian is happy to talk it through over the phone before committing to a call-out. It's worth mentioning your brand and model upfront so he can flag part availability early.
How quickly can Bean Fixed get to a repair job?+
Multiple customers describe repairs being completed within 24–48 hours of first contact, including the time needed to source a specific part. Ian is consistently praised for responding promptly to enquiries and arriving exactly when he says he will. For jobs where a part needs to be ordered, the turnaround still tends to be measured in days rather than weeks based on the review sample. If your appliance is out of action and timing matters, it's worth calling directly to get a realistic estimate for your specific situation.
What do customers say about Bean Fixed's pricing?+
Pricing comes up as a genuine positive across several reviews — one customer paid $140 for a washing machine repair they expected to cost hundreds, another had a fault resolved with a $20 second-hand part. The overall tone in the 39 reviews we analysed is that Ian quotes honestly and doesn't look for reasons to pad the bill with unnecessary parts or extra labour. Bean Fixed is GST registered, so invoicing for tax purposes is available if you need it. It's always worth getting a quote upfront, but based on the review pattern, the final number tends to match or beat the estimate.
Does Ian explain what's wrong or just fix it and leave?+
Several customers specifically call out Ian's communication style — he diagnoses problems on the spot, explains the fault in plain language, and answers questions without making people feel rushed. One reviewer noted he took time to talk through a Westinghouse oven issue generously over the phone even before a booking was made. This makes Bean Fixed a reasonable choice if you want to understand what failed and why, not just have something quietly swapped out. The reviews suggest this approach applies to both booked call-outs and initial phone enquiries.
Does Bean Fixed only take residential jobs, or will they come to a business?+
Bean Fixed has completed work for at least one named commercial client — Zambrero restaurant in Mount Gambier — repairing a food processor described as a key piece of operational equipment, turned around within half a day. So while the majority of reviews are from homeowners dealing with household white goods, Ian appears comfortable working in a small commercial setting where equipment downtime has a direct cost. If you run a café, small restaurant, or similar business, it's worth contacting him directly to confirm scope and availability for commercial call-outs.