Bristol Plumbing & Gas
The plumber multiple Mount Gambier customers called after 6pm — and the only one who picked up.
The strongest pattern across these reviews is emergency hot water work: several customers describe same-day or next-day system replacements, which is practically useful if you're in a pinch. Two reviews in the sample raise concerns about professionalism and job completion — one describes a drawn-out job across multiple visits with unresolved issues — so it's worth asking upfront about timelines and getting a written scope for anything beyond a straightforward repair.
Their work
What it's like working with them
Based on a sample of Google reviews (23 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 307 plumbers in Mount Gambier
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Bristol Plumbing & Gas
Matt (Matthew) is the plumber behind Bristol Plumbing & Gas, and reviews consistently map him to a wide spread of residential work — hot water system replacements, water softener installations, leak detection, and after-hours emergency callouts. He's particularly noted for responding fast when it matters most: multiple customers mention him arriving within minutes of a call or being the only plumber to pick up after 6pm, which sets him apart in the Mount Gambier market. What stands out about his working style is that he explains things in plain language — one customer notes he walked them through how to use a new water softener system, and another mentions he tried to help them fix the problem themselves over the phone before charging a callout fee. Beyond just completing the listed job, he's flagged additional issues on-site that had gone unnoticed for years, suggesting he takes a thorough look rather than a narrow fix. As a registered company that's been operating for roughly three years, Bristol Plumbing & Gas is best positioned for homeowners who need urgent residential repairs or same-day hot water work, rather than large-scale commercial or new construction projects.
Best for: after-hours hot water emergencies, same-day leak repairs in residential homes, and customers who want a plumber who explains the work as they go.
Location
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Claim This Profile — Free →Common questions about Bristol Plumbing & Gas
Does Bristol Plumbing & Gas take emergency or after-hours callouts?+
Yes — this is one of the most consistent patterns across the reviews we analysed. Multiple customers mention Matt responding after 6pm, on Friday nights, and being the only plumber to pick up when others didn't. One customer reports he arrived within 10 minutes of a call about a leaking hot water system. If you have an urgent issue, calling directly rather than submitting an online request appears to get the fastest response.
What plumbing work does Bristol Plumbing & Gas specialise in?+
Reviews focus heavily on hot water system work — both emergency repairs and full replacements, sometimes completed the following day. Customers also mention leak detection, water softener installation, and general residential repairs. As a gas-licensed business, they cover gas plumbing alongside standard water plumbing. Reviews don't point to large commercial or new-construction projects, so this looks to be primarily a residential repairs and maintenance operation.
What do customers say about pricing?+
Pricing feedback is broadly positive — words like 'reasonable' and 'honest' come up across several reviews. One customer notes Matt was upfront about costs before attending, and another appreciated that he suggested DIY fixes to try before booking a callout. One review in our sample raised concerns about a lengthy multi-visit job and the associated charges, so for anything beyond a single-visit repair, it's worth getting a written estimate and agreeing on a scope before work begins.
How does Matt communicate during a job?+
Several customers specifically mention that Matt explains what he's doing and why, rather than just completing the work silently. One customer noted he walked them through operating a new water softener system after installation. Another mentioned he provided a helpful phone consultation before any visit was needed. If clear communication matters to you, this appears to be a genuine strength based on the reviews we reviewed.
Is Bristol Plumbing & Gas a good fit for a rental property or older home?+
Reviews mention work on older houses, including a hot water installation on an old property that was praised for quality and fair pricing. Matt has also been noted for spotting pre-existing issues during a job — useful on older properties where problems can be hidden. Reviews don't specifically mention strata or property management work, so if you're a landlord needing regular trade invoicing, confirm their invoicing process directly before booking.