Tye's Plumbing Service
Turned up on Christmas Day when six other plumbers never called back — and didn't charge for it.
Based on a small sample of 14 reviews (out of 16 total on Google), the pattern across most accounts is prompt arrival, friendly technicians, and jobs completed in a single visit — Dave and the team are mentioned by name across multiple accounts with consistent praise. Worth noting honestly: the recent half of the review sample averages slightly lower than the earlier half, which is worth keeping in mind given how few total reviews there are to draw from — 16 is a thin base and a small number of experiences can move the average noticeably. If communication is important to you, it's worth asking upfront about how they handle scheduling updates, as one reviewer flagged this specifically.
Their work
What it's like working with them
Based on a sample of Google reviews (16 total)
“only one who even acknowledged our call was Tyes”
What they help with
Based on what their customers hired them for
How they stack up
Context from 307 plumbers in Mount Gambier
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Tye's Plumbing Service
Dave leads the team at this Mount Gambier plumbing partnership, with Jason and Bow among the named technicians handling appliance installs — Jason in particular is mentioned by customers for gas oven installation work that required going the extra mile to get the job done. The business covers a notably wide scope for a regional operator: gas appliance hookups, hot water system replacements, room heater repairs, sink mixer changeovers, and gutter replacements have all been called out in customer accounts, which is broader than most plumbing-only operations. What sets them apart most clearly is emergency availability — two separate customers describe being helped on Christmas Day or Christmas Eve when every other plumber they contacted went unanswered, including one instance where the job was completed at no charge. Their approach with unfamiliar systems is patient rather than transactional: one household new to gas hot water was walked through how the system worked rather than just handed back the keys. They serve both residential households and commercial premises, with at least one food business owner citing them for commercial fit-out work. With roughly 26 years operating in Mount Gambier, they're a long-standing local option rather than a newer entrant to the market.
Best for: plumbing and gas emergencies when other trades don't answer, hot water system failures requiring same-day replacement, gas appliance installation for households or food businesses, and patients customers new to gas systems who need clear explanations.
Location
Often needed together
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Claim This Profile — Free →Common questions about Tye's Plumbing Service
Does Tye's Plumbing Service handle genuine after-hours and holiday emergencies?+
Based on customer reviews, yes — and this appears to be one of their clearest points of difference in Mount Gambier. At least two separate customers describe being helped on Christmas Day or Christmas Eve after contacting multiple other plumbers who never responded. One customer had their hot water fixed within 30 minutes of calling on Christmas morning and wasn't charged for the job. It's worth confirming their current after-hours availability and any applicable callout fees when you contact them, as policies can change.
What types of plumbing and gas work does Tye's Plumbing cover?+
Reviews mention a broader scope than you might expect from a regional plumber: gas oven installation, hot water system replacement, room heater repairs, sink mixer changeovers, gutter replacement, and commercial fit-out work have all been specifically noted by customers. Jason and Bow are named in reviews for gas appliance installs, and Dave is mentioned in connection with hot water system work. If you have a specific job in mind, it's worth calling to confirm they're set up for it — but the range covered in reviews suggests they handle more than basic plumbing.
What do customers say about how Tye's Plumbing explains things?+
Several reviews mention that the team takes time to walk customers through unfamiliar systems rather than just completing the work and leaving. One household that had never had a gas hot water service before specifically noted that Dave and his staff were patient and helpful in explaining how the system worked correctly. If you're dealing with a system you're not familiar with — such as switching from electric to gas — this appears to be a team that will take questions without making you feel rushed.
How quickly does Tye's Plumbing typically respond to callouts?+
Multiple reviews describe same-day service, including one customer who called at 2pm on a Friday and had technicians arrive within the hour. Another describes a mid-morning call resulting in a same-day visit. Response times for non-emergency jobs aren't detailed consistently across reviews, so for planned work it's sensible to confirm lead times when you book. The strongest evidence of fast response is for urgent and emergency situations.
Does Tye's Plumbing work on commercial properties, not just homes?+
At least one customer review specifically references using them for a food business, describing the team as going above and beyond to meet their requirements. The business is GST registered, which is consistent with taking on commercial work. If you're a business owner with a commercial plumbing or gas job, it's worth contacting them directly to discuss scope and scheduling, as the public review record for commercial work is limited.