Rook Building Renovations specialist
Andrew personally coordinates every trade on-site — customers keep coming back for jobs well beyond the original bathroom.
The standout detail for homeowners weighing up a larger renovation is that multiple customers describe coming back to him repeatedly over years for different project types, which is a more useful signal than a one-off glowing review. Pricing transparency is specifically called out by at least two customers who mention quotes being honoured and costs being managed openly, so it's worth asking Andrew for a written, itemised quote before work starts and confirming which trades he'll be coordinating on your job.
Their work
What it's like working with them
Based on a sample of Google reviews (17 total)
“We have used Andy for our ongoing renos over the past 6 years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 226 bathroom renovations in Newcastle
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Rook Building Renovations specialist
Andrew Rook leads this general contracting business with hands-on involvement across every project — reviewers consistently name him personally, which signals a small, owner-directed operation rather than a large crew where the boss rarely shows up. While the platform category is bathroom renovation, the work Andrew and his team actually take on is considerably broader: completed jobs mentioned in reviews include deck structural repairs (replacing wooden support beams), sunroom builds, outdoor entertainment areas, carpentry, laundry renovations, and guttering — making this a versatile residential renovation outfit rather than a bathroom-only specialist. His approach to bathroom projects is notably collaborative: one customer describes Andrew walking them through tile, fixture, and colour decisions before stepping back to manage all the trade coordination, while another appreciated being allowed to handle their own demolition to reduce costs — a flexible arrangement not every contractor would accommodate. Andrew is registered for GST and operates as a company, which matters for homeowners wanting a formal contract and invoicing for larger renovation scopes. Several customers mention repeat engagements spanning years — one six-year ongoing relationship is noted — which suggests the working relationship tends to hold up well beyond the first job. This outfit appears best suited to residential homeowners in the Maryland, NSW area who want a single point of contact managing multi-trade renovations rather than sourcing and juggling individual tradespeople themselves.
Best for: full bathroom renovations where the homeowner wants one contractor coordinating all trades, multi-room residential renovation projects combining structural and finishing work, and homeowners who prefer a hands-on owner managing their job from quote through completion.
Location
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Claim This Profile — Free →Common questions about Rook Building Renovations specialist
What types of renovation work does Rook Building take on?+
While listed under bathroom renovation, customer reviews describe a wider range of completed projects including deck structural repairs, sunroom builds, outdoor entertainment areas, carpentry, guttering, and laundry renovations. Andrew appears to operate as a general residential renovation contractor who coordinates multiple trades under one point of contact. If your project combines bathroom work with other areas of the home, it's worth asking whether he can scope the whole job. Reviews suggest he's comfortable managing complex, multi-room renovation programmes.
Will Andrew himself be on site, or does he send a crew?+
Based on the reviews available, Andrew Rook is personally named in nearly every customer account as the primary contact and hands-on presence throughout each project. One reviewer specifically notes his attention to detail and professionalism across a six-year working relationship. That said, several reviews mention 'his team' or 'the tradespeople he used', so he does bring in other trades for specialist work. It's worth confirming at the quote stage how much of the day-to-day work Andrew personally oversees versus subcontracted trades.
What do customers say about Andrew's communication during a renovation?+
Communication is one of the most consistently praised aspects across the reviews we analysed. Multiple customers specifically mention being kept informed at each stage, having questions followed up promptly, and being shown any issues or decisions that arose so they could make informed choices. One reviewer described the process as 'super smooth' because of how proactively Andrew managed expectations. If clear, regular communication matters to you during a renovation, this appears to be a genuine strength based on the available feedback.
How does Rook Building handle pricing and budget management?+
At least two reviewers specifically noted that work was completed within the quoted price and on time, which is a meaningful data point for any renovation project. One customer also mentions Andrew helped them reduce costs by allowing them to handle demolition themselves with his guidance — suggesting some flexibility in how a scope is structured. Reviews don't mention specific pricing ranges, so you'll need a direct quote to assess value for your job. Asking for a written, itemised quote upfront is worth doing to lock in those expectations.
How long does a bathroom renovation typically take with Rook Building?+
One detailed review describes a full bathroom renovation — including replacement of flooring, walls, and ceiling — completed in four weeks, which the customer noted was a strong pace for that scope of work. This is a single data point from the reviews available, so it may not reflect every project size or complexity. The same reviewer noted that where problems or adjustments came up, Andrew communicated them directly rather than making decisions without the homeowner. Confirm your specific timeline at the quoting stage, as scope and trade availability will affect scheduling.