Newcastle Cut & Drill
Brent quotes fast, Sam delivers on site — and customers keep coming back to say so.
That said, the pattern across those reviews is unusually consistent: three separate customers mention communication as a specific strength, and one flags that the on-site tradesperson (Sam) did more than was asked. Brent appears to be the contact point for quotes and scheduling, so if responsiveness matters to you, that division of labour seems to be working well based on what customers describe. Given the business is around a year old, asking for examples of similar jobs — particularly if you need core drilling or slab cutting for a specific application — is a reasonable step before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“Sam did the work and went above and beyond on site”
“reliable well run company”
What they help with
Based on what their customers hired them for
How they stack up
Context from 251 concretings in Newcastle
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Newcastle Cut & Drill
Brent handles the quoting and client communication side of things, while Sam is the one on the tools — and reviewers note that Sam goes above and beyond on site, which is the kind of distinction worth knowing before you book. The business name signals a specific niche: concrete cutting and drilling, which sits within the broader concreting category but is a more technical, equipment-driven trade typically needed for things like core drilling for plumbing or electrical penetrations, saw cutting slabs for drainage, or controlled demolition work. As a registered company rather than a sole trader, there's a formal business structure behind the work, which can matter for insurance and accountability on larger jobs. The team appears to move quickly — one customer received a competitive quote and had the work completed within a week of first contact. Communication is a recurring point of praise: multiple reviewers flag it as a genuine strength rather than just ticking a box. Given the business is roughly a year old, the job history is still building, but what's visible so far points to a team that's responsive and organised from first call through to on-site execution.
Best for: residential or commercial concrete core drilling and slab cutting jobs where fast quoting turnaround matters, and projects where clear communication between the estimator and on-site team is important.
Location
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Claim This Profile — Free →Common questions about Newcastle Cut & Drill
Who does the quoting and who does the on-site work at Newcastle Cut & Drill?+
Based on customer reviews, Brent handles quoting and communication — one reviewer specifically mentioned he got back to them quickly with a competitive quote. Sam appears to be the on-site operator, with the same reviewer noting Sam went above and beyond during the job. This split between estimator and tradesperson can be useful to know when you're chasing a response or need to follow up on site progress.
What types of concrete cutting and drilling work does this business specialise in?+
The business name points clearly to concrete cutting and drilling as their core focus — a specialist niche within the broader concreting trade. This typically covers core drilling for pipe or cable penetrations, saw cutting slabs for drainage or expansion joints, and controlled cutting for renovation or demolition work. Reviews don't detail specific job types, so if your project has unusual requirements, it's worth describing the scope when you request a quote.
How quickly does Newcastle Cut & Drill respond to quote requests?+
At least one reviewer noted that Brent responded quickly and had the work completed within a week of the initial contact. A separate reviewer echoed the fast turnaround, describing them as 'quick and really easy to deal with.' That said, with a small review sample it's hard to say how consistently this applies across busier periods — confirming availability and lead times when you reach out is always a sensible step.
What areas does Newcastle Cut & Drill service?+
The business is based in Boolaroo, NSW, which sits in the Lake Macquarie area south of Newcastle. Reviews don't specify how far they travel for jobs, so if you're outside the immediate Lake Macquarie or Newcastle region, it's worth confirming their service area and whether a travel fee applies before getting a quote.
Is Newcastle Cut & Drill suitable for residential homeowners or mainly commercial work?+
Reviews don't break down job types into residential versus commercial, and the business credentials list them as a general contractor, which covers both. Concrete cutting and drilling work is common in both settings — think plumbing penetrations in a home renovation or slab cutting for a commercial fitout. The best approach is to describe your specific job when you contact Brent for a quote, so they can confirm it's within their scope.