Hunter and Coast Pest & Handyman Services
Baz credited by multiple customers with solving cockroach infestations that other providers — including the team's own first visit — couldn't crack.
The warranty policy is real: most reviewers who had persistent pest issues report the team came back without argument. That said, the sample shows a notable split — the most recent reviews average noticeably lower than earlier ones, with a handful of customers reporting that retreatments were promised but not delivered and follow-up emails went unanswered. This isn't the majority experience, but it's worth knowing before you book: if your first treatment doesn't hold, confirm the follow-up process and get a timeline in writing so you're not chasing them.
Their work
What it's like working with them
Based on a sample of Google reviews (863 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 196 handymans in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Hunter and Coast Pest & Handyman Services
Steve runs a dual-service operation covering both pest control and handyman work — an unusual combination that repeat customers specifically call out as a reason they keep coming back for different jobs on the same property. On the pest side, the team includes James (praised for going into roof cavities and explaining German cockroach and ant treatments in detail), Baz (standout for German cockroach infestations, credited with turning around cases where earlier treatments fell short), Baylee (thorough termite inspections including roof cavity checks), Ben (the go-to for termite inspections and reticulation system refills, with multiple reviewers noting his depth of knowledge), Leigh (rodent baiting, end-of-lease sprays, and tracking infestations back to their source — including one memorable case traced to a customer's coffee machine), Kelvin (handyman and pest, flagged repeatedly for transparent quoting and patience under time pressure), and Max (noted for detailed spider identification on-site). The handyman side extends to deck installation, sub-floor ventilation, picture hanging, and general repairs — making this genuinely useful for homeowners who want one trusted contact across multiple property needs. Response times skew fast: same-day and next-day bookings appear repeatedly across the reviews, including an Easter weekend callout. German cockroach treatment, termite inspection, and end-of-lease pest spray are the services with the most named-technician feedback, suggesting those are the jobs the team handles most often.
Best for: German cockroach infestations requiring persistent follow-up treatment, annual termite inspections with detailed property reporting, end-of-lease pest sprays needing fast turnaround, and homeowners wanting a single provider for both pest control and handyman repairs.
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Claim This Profile — Free →Common questions about Hunter and Coast Pest & Handyman Services
Which technicians does Hunter and Coast send for termite inspections?+
Ben is the technician most frequently named in reviews specifically for termite inspections and reticulation system refills. Multiple customers over several years have mentioned him by name, praising his thoroughness in roof cavities and sub-floor areas and his ability to explain how termite protection systems actually work. Baylee is also mentioned for combined pest treatment and termite inspection visits. If termite work is your priority, it's worth requesting Ben when you book.
What happens if pests come back after treatment?+
Hunter and Coast operates a warranty retreatment policy, and the majority of customers who mention returning pest issues report that the team came back without question or extra charge. A small number of reviewers in recent months describe difficulty getting a follow-up scheduled after warranty calls were promised — including unanswered emails. The policy appears genuine, but if you're booking for a serious infestation like German cockroaches, it's worth confirming the warranty period and follow-up timeframe in writing at the time of booking.
How quickly can Hunter and Coast usually get someone out?+
Same-day and next-day bookings are mentioned by multiple customers across the review sample, including a case where the owner Steve personally attended within two hours for an urgent flea problem. The business also accommodated a customer during Easter weekend. Response times can vary during busy periods, but fast turnaround appears to be a genuine operational strength rather than just a marketing claim.
Do they handle both pest control and handyman jobs?+
Yes — the business genuinely operates both services, not just as a referral arrangement. Reviews mention deck installation, sub-floor ventilation, picture hanging, and general repairs alongside pest control. Kelvin and Chris are the technicians most commonly named on the handyman side, with Kelvin praised for transparent quoting and Chris for quality of workmanship. Several long-term customers specifically mention using the business for both services as a key reason they keep returning.
What pests do they treat most often and what are they best at?+
German cockroaches, ants, and spiders are the most frequently mentioned pests across the review sample. Baz is specifically credited by multiple customers with resolving German cockroach infestations that earlier treatments (including their own initial treatments) hadn't fully solved. Leigh is highlighted for tracking down cockroach sources precisely — in one case identifying a customer's coffee machine as the infestation point. The team also handles huntsman and funnel-web spider issues, fleas, rodents, and possum management.