Groves Joinery
Tracey, Janelle, and Chris are each named by multiple customers — rare individual accountability for a small joinery team.
That level of individual accountability is a reasonable signal that the team takes ownership of their work rather than hiding behind a company name. The sample is genuinely small, so it's worth asking them for references from recently completed kitchens before committing — but with no negative reviews across 18 years of trading, there's nothing here to flag as a concern.
Their work
What it's like working with them
Based on a sample of Google reviews (14 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 178 kitchen renovations in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Groves Joinery
Groves Joinery handles the full scope of custom cabinet and joinery work — from kitchens and laundries through to pantries, wardrobes, bookcases, and bespoke shelving units — with an in-house team that covers both design and installation. On the design and client side, Janelle leads the process, praised specifically for her ability to translate homeowner ideas into workable plans, while Tracey manages communication and project coordination, with multiple customers singling her out for keeping them informed at every stage and handling detailed, change-heavy briefs without friction. Installation is handled by Chris and the wider install crew, with Chris named directly by several customers for the quality and friendliness of his on-site work. The business also serves rental property owners looking for consistent, repeatable joinery across multiple homes, not just one-off renovations. Their working style leans toward patience with indecisive or detail-oriented clients — several reviewers specifically note their tolerance for multiple design changes and lengthy question lists. Based in Redhead on the NSW coast, they appear to focus entirely on residential custom joinery rather than commercial fitouts, making them a natural fit for homeowners who want something built specifically for their space rather than off-the-shelf cabinetry.
Best for: custom kitchen or laundry renovations where the design needs to be built from scratch, homeowners who want patient, communicative support through a detailed brief, and rental property owners needing reliable joinery across multiple properties.
Location
Often needed together
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Claim This Profile — Free →Common questions about Groves Joinery
What types of joinery does Groves Joinery specialise in?+
Groves handles a wide range of custom residential joinery, including kitchens, laundries, wardrobes, pantries, wall cabinets, shelving units, and bookcase or TV units. Reviews make clear this is custom-made work built to the client's brief rather than flat-pack or off-the-shelf cabinetry. They appear to focus entirely on residential projects, and at least one customer has used them across both a home and a rental property. If you have a specific joinery type in mind, it's worth calling to confirm they've done similar work before.
Who will I deal with at Groves Joinery and what is each person's role?+
Based on what customers describe, Janelle leads the design process and is the main contact during the planning phase — multiple reviewers credit her with translating their vision into a workable design. Tracey handles communication and project coordination, and is consistently praised for keeping clients updated throughout the job. Chris is the installer named most often in reviews, with customers highlighting his professionalism and care on-site. There are also additional crew members involved in larger installs.
How does Groves Joinery handle clients who change their minds or have lots of questions?+
Several reviews specifically note that the Groves team is patient with detail-oriented or indecisive clients. One customer described making multiple design changes and found the team accommodating throughout, while another mentioned a long list of questions that were handled without frustration. If you're the type of homeowner who likes to work through the details thoroughly, this appears to be a team that won't rush you. It's still worth being upfront about your timeline and scope at the quote stage.
What do customers say about pricing at Groves Joinery?+
A handful of reviews mention price favourably — one customer specifically said they compared multiple cabinet makers before choosing Groves and was pleased with the value. Another mentioned 'great price' alongside great people and great results. No reviews raise concerns about cost overruns or hidden charges. That said, with only 14 reviews in total, there isn't enough pricing data to draw firm conclusions — get a written quote and confirm what's included before proceeding.
Does Groves Joinery offer after-sales support if something goes wrong?+
One review explicitly addresses this, noting 'excellent after sales service' and that Groves 'stands behind their work.' This is a useful signal for a custom joinery job where minor adjustments after installation are not uncommon. Reviews don't go into detail about what the after-sales process looks like or typical response times, so it's worth asking directly at the quote stage what their policy is if something needs attention post-install.