SRD Kitchens
Theresa spent hours designing four layout options for one customer — and repaired a decade-old drawer bracket for free.
The custom-sizing capability is the practical differentiator that keeps coming up: customers who priced out Bunnings first found SRD competitive on cost while getting cabinetry built to their actual measurements. One reviewer did note that highly bespoke requests outside the standard range aren't SRD's strength, so if your job involves unusual joinery or specialty finishes beyond their colour and profile catalogue, it's worth discussing the specifics with them upfront before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (15 total)
“communication was extremely thorough”
“much higher quality then all other flat pack kitchen brands we looked at”
What they help with
Based on what their customers hired them for
How they stack up
Context from 178 kitchen renovations in Newcastle
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About SRD Kitchens
Petrina and Theresa are the two names that come up most in SRD's reviews, and they handle different parts of the process in recognisably different ways — Petrina tends to own the communication side, fielding questions quickly and keeping clients informed through every stage of the order, while Theresa is the design-focused one, known for sitting with clients for extended sessions to work through layouts, suggest low-maintenance finishes, and stretch a budget across multiple design options. The core product is flat-pack kitchen cabinetry that SRD manufactures to custom dimensions, which is where they pull ahead of the big-box alternatives — several customers specifically came from Bunnings comparisons and found SRD could hit a comparable price point while building cabinets to non-standard sizes that Bunnings couldn't accommodate without cutting down stock units. Installation is offered as an optional add-on and, based on reviews, a single crew can complete a full kitchen fit-out in one day. The business also carries laundry cabinetry alongside kitchen work, and at least one reviewer had both rooms done in the same renovation. After roughly 26 years in the trade, they also still handle small post-sale repairs — one customer had a worn drawer bracket from a decade-old SRD kitchen fixed for free, which is an unusual service posture for a flat-pack supplier. Reviews suggest they're best matched to homeowners doing a full kitchen refresh who want a custom-sized product at a price comparable to off-the-shelf flat packs, rather than those needing highly bespoke joinery beyond the standard range of door profiles and colours.
Best for: full kitchen redesigns with non-standard cabinet sizing, homeowners comparing flat-pack options who want custom dimensions at a similar price point, and renovators who want professional single-day installation as an optional add-on.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about SRD Kitchens
How does SRD Kitchens compare to Bunnings for kitchen cabinetry?+
Multiple customers came to SRD after pricing Bunnings and found the costs comparable, sometimes slightly lower. The key difference reviewers mention is that SRD builds cabinets to custom dimensions, meaning they can fit non-standard wall lengths or awkward alcoves without the customer having to cut down stock units themselves. One reviewer said they initially expected to compromise on layout but didn't have to. If your kitchen has any unusual sizing, it's worth getting a quote from SRD specifically for that reason.
Do I need to install the kitchen myself, or does SRD offer installation?+
SRD offers both options. Several customers chose to self-install and found the flat-packs straightforward, with the team providing guidance including tips and extra hardware. For those who opted for professional installation, reviews mention a crew completing a full kitchen in a single day. Reviewers who paid for installation described it as well-priced for the time it saved. It's worth asking about installation availability and scheduling when you get your quote.
Who are the main contacts at SRD and what are they each good at?+
Petrina and Theresa are the two designers named most often in reviews, and they seem to divide naturally across different customer strengths. Petrina is repeatedly praised for fast email responses, clear communication, and keeping customers informed through each stage. Theresa is known for extended in-person design sessions — reviewers mention her spending hours working through layouts, offering multiple design options, and advising on which colours and finishes wear better over time. Steve is mentioned in one review for after-sales follow-up.
What if my kitchen has an unusual or tricky layout?+
Reviews suggest SRD handles complex layouts well within their product range — one customer described a "very tricky design layout" that Petrina resolved successfully, and Theresa is specifically praised for creative problem-solving on awkward spaces. That said, one reviewer noted that requests described as truly "bespoke" or outside the standard format weren't something SRD could accommodate. If your job involves unusual joinery, non-standard materials, or specialty finishes beyond their colour and profile range, it's worth describing the specifics clearly in your first consultation so they can confirm fit before you commit.
Does SRD Kitchens provide support after the kitchen is installed?+
Reviews suggest yes, in a meaningful way. One customer had a worn drawer bracket on a 10-year-old SRD kitchen repaired for free, which is unusual for a flat-pack supplier. Another reviewer mentioned Steve handling after-sales follow-up to their satisfaction on a rental apartment job. While this isn't a formally advertised service, the pattern across reviews points to a team that stays engaged past the point of sale — worth asking about warranty and ongoing support when you speak with them.