Platinum Painting & Maintenance
Jerry, Sheridan, Brock and others are named by customers — Dean fields a consistent crew, not just himself.
Named crew members Jerry, Sheridan, Brock, Paul, Waz, and Dan each appear in separate reviews, which tells you this isn't a one-man operation that scales up with whoever's available — Dean appears to field a consistent team across jobs. One review in the sample noted that proactive communication during weather-related scheduling delays was initially lacking, though the same reviewer said Dean took the feedback on board promptly and the quality of the work itself was not in question; this is the only scheduling friction mentioned across 50 reviews, so it reads more as a one-off than a pattern. When getting your quote, it's worth asking Dean to confirm how scheduling updates will be communicated if weather pushes your start date, and to clarify which crew members will be on site for your specific job.
Their work
What it's like working with them
Based on a sample of Google reviews (64 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 250 painters in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Platinum Painting & Maintenance
Dean Sands leads Platinum Painting & Maintenance, taking on everything from single-room touch-ups to multi-storey homes and strata complexes of six or more units — a scale many sole traders won't touch. Reviews consistently name individual crew members for specific strengths: Jerry is praised as a lead painter for punctuality, thorough prep work, and keeping sites tidy; Sheridan and Brock earned a specific callout for a two-week exterior and deck job; and Paul, Waz, and Dan appear across separate projects as part of a rotating team Dean assembles for larger jobs. Dean personally handles colour consultation on both interior and exterior work, which customers with indecision around whites and neutrals have found genuinely useful rather than a sales exercise. The preparation stage — crack repairs, sanding back, sealing — is the detail reviewers mention most, suggesting the team treats it as seriously as the paint itself. Strata managers, landlords with tired-looking unit blocks, and homeowners with architecturally complex properties (railings, multi-level facades, heritage-era imperfections) appear to be the strongest fit, with repeat bookings from strata clients in the Newcastle and Lake Macquarie area evident across the review sample.
Best for: exterior repaints on architecturally complex or multi-storey homes, strata and multi-unit block refreshes, and interior repaints where thorough surface preparation and colour guidance matter as much as the final coat.
Location
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Claim This Profile — Free →Common questions about Platinum Painting & Maintenance
What areas does Platinum Painting & Maintenance service?+
Reviews mention jobs across a broad stretch of the Newcastle and Lake Macquarie region, including Eleebana, Cooks Hill, Merewether, Kahibah, Rathmines, and Newcastle itself. Dean appears willing to travel within the greater Hunter area, but it's worth confirming your suburb directly with him if you're further afield. No reviews mention a hard boundary or travel surcharge, so this is worth a quick call to verify.
Does Platinum Painting take on strata and multi-unit jobs, or mainly residential houses?+
Yes — strata and multi-unit work is a clear part of what Dean's team does, not a side offering. Reviews specifically mention a 6-unit complex in Newcastle, a 7-unit block in Kahibah, and a block of villas, all completed to the satisfaction of strata managers who have gone on to rehire or recommend the team. If you're managing a body corporate or own an investment property, this is a team with demonstrable experience at that scale.
What do customers say about Platinum Painting's pricing?+
Pricing feedback in the reviews is generally positive, with words like 'well priced,' 'very reasonable,' and 'fair and reasonable quote' appearing across multiple reviews. One customer noted they were not the cheapest quote received but chose Platinum Painting for their professional presentation and quality — and felt the result justified the cost. No reviews mention unexpected charges or budget blowouts, and several specifically note the quote was clear with no surprises.
Who actually does the painting — is it just Dean, or does he bring a team?+
Dean runs a crew, not a solo operation. Reviews name Jerry (frequently cited as a lead painter on exterior jobs), Sheridan and Brock (called out for a two-week exterior and deck project), and Paul, Waz, and Dan across separate jobs. Dean typically handles the initial quote and inspection personally, and at least one reviewer mentions him conducting a final quality check before the job is called done. The team composition can vary by job size, so it's worth asking who will be on-site for your specific project.
How does Dean handle colour selection if I'm unsure what to choose?+
Colour consultation is something Dean actively offers as part of the process, not an add-on. Multiple reviewers mention he helped them choose colours for both interior and exterior work, with one noting he taught them about the effect of lighting on paint choices. Another reviewer found out the hard way that there are many shades of white — and Dean helped them navigate it. If you're undecided, it's worth raising your colour questions during the initial quote visit rather than after work has started.