All Star Pest Control
Glenn has found active termite nests that previous inspectors declared clear — multiple times.
From the 50 reviews we analysed, the clearest pattern is that customers who'd already paid another company and still had active termites came to Glenn as a second opinion, and he found what was missed. That's not a claim Glenn makes; it's what customers describe unprompted. Response times are genuinely fast by any measure — same-day service on Saturdays, Sundays, and public holidays is mentioned frequently enough to be treated as a real operational pattern rather than a lucky exception. Worth confirming at booking: the six-month re-spray schedule in year one and the annual maintenance cadence thereafter, so you understand what the full treatment plan and cost commitment looks like upfront.
Their work
What it's like working with them
Based on a sample of Google reviews (91 total)
“continued to guide us by fielding phone calls and text messages whenever we've had questions”
“They were prompt and arrived when they said they would”
What they help with
Based on what their customers hired them for
How they stack up
Context from 240 pest controls in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About All Star Pest Control
Glenn leads this owner-operated partnership alongside regular teammates Ian, Ethan, and Ashby — and across 50 reviewed jobs, Glenn is consistently named as the one who diagnoses complex termite problems that other companies have missed, including finding two large active nests that a previous inspector had cleared. The team's termite work is the clearest differentiator: multiple reviews describe Glenn and Ian staying well past 6pm on weekends, fielding follow-up calls and texts for weeks after treatment, and making multiple return visits until infestations are fully resolved — a level of post-treatment commitment that separates them from one-off spray operators. They also handle European wasp emergencies (including underground nests), roof rats and mice, bird exclusion, spider and cockroach treatments, and annual prevention programs using a flushing spray system they say holds for six months in year one. Response speed is a genuine operational strength — same-day and within-the-hour callouts appear across Saturday afternoons, Sundays, and even New Year's Eve. The team explicitly uses pet-safe treatments, which several reviews flag as a deciding factor. Homeowners dealing with a first termite discovery, or who've already had a failed treatment from another company, are the clearest fit here.
Best for: urgent termite infestations where a previous treatment has failed, weekend or same-day emergency callouts for wasps and rodents, and homeowners wanting long-term annual pest management from a consistent team.
Location
Often needed together
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Claim This Profile — Free →Common questions about All Star Pest Control
Does All Star Pest Control handle termite problems that other companies haven't resolved?+
Yes — several customers specifically mention coming to Glenn after failed treatments or missed diagnoses from other operators. In one documented case, Glenn found two large active termite nests under a house that a previous inspector had cleared as nest-free. Glenn and Ian's approach includes making multiple return visits until the infestation is fully exterminated, and they field follow-up calls and texts between visits, which customers in complex termite situations describe as a genuine differentiator.
Can they come out on the same day, or on weekends and public holidays?+
Same-day and emergency response is a recurring pattern in reviews — customers mention callouts on Saturday afternoons, Sundays, and New Year's Eve, often within an hour of calling. This appears to be a genuine operational capability rather than an occasional exception. If you have an urgent wasp, rodent, or termite problem, it's worth calling directly and explaining the urgency, as Glenn personally answers calls and can often dispatch quickly.
What areas does All Star Pest Control service?+
The business is based in Heddon Greta in the Hunter Valley, and reviews reference jobs in Pokolbin, Morpeth, and other surrounding Hunter Region locations. The service area isn't explicitly defined in the reviews, so if you're outside the immediate Hunter Valley, it's worth confirming your location is within their travel range when you call.
Are their treatments safe for pets?+
Multiple customers specifically mention pet-safe treatments as a reason they chose All Star Pest Control, and one review explicitly calls out that 'all boxes are ticked' for safe treatments around dogs. Reviews don't detail the specific products used, so if you have cats, birds, or other animals with particular sensitivities, confirm the product list with Glenn directly at booking.
What does a typical treatment program involve and how often do you need to retreat?+
Based on customer descriptions, the general pest spray uses a flushing system that's designed to last six months, with a second spray required in the first year before moving to an annual schedule thereafter. Termite treatments may involve multiple visits depending on the extent of the infestation. Several customers have been using Glenn for annual maintenance for many years, suggesting the ongoing program is reasonably priced — reviews describe pricing as fair and reasonable relative to competitors, though exact figures aren't quoted.