Rebel Pest Professionals
Long-term customers name Matt, Shane, and Josip by name — and keep coming back year after year.
Named technicians Matt, Shane, and Josip each appear across multiple independent reviews from different properties, so you can reasonably ask for a preferred tech when booking. Three reviews in the sample flag a scheduling gap — a missed booking or a long delay to reschedule after a cancellation — so it's worth getting a confirmation call or text the day before your appointment rather than assuming all is in order. Recent reviews in the sample are trending slightly higher than earlier ones, which is worth noting. For annual residential pest sprays, termite inspections, or flea and wasp treatments in the Hunter and Port Stephens regions, this is a well-established local operator whose long-term customer base speaks for itself.
Their work
What it's like working with them
Based on a sample of Google reviews (193 total)
“treatment effective for the whole year”
“was even more surprised when was told bill would be the same as previous year”
What they help with
Based on what their customers hired them for
How they stack up
Context from 240 pest controls in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Rebel Pest Professionals
Rebel Pest Professionals have been operating for roughly 19 years, which is long enough to have absorbed at least one competitor (Complete Pest Control) and retained those customers with minimal price increases — something several long-term reviewers specifically called out. The team is large enough that named technicians each carry their own reputations: Matt is consistently praised for annual residential inspections, pet-safe advice, and willingness to go beyond the brief; Shane draws repeated mentions for punctual arrivals, clear explanations on wasps and ants, and termite inspection thoroughness; Josip (sometimes spelled Josep) is noted for unusually detailed coverage including roof cavities and front fencing; and Adam and Paul are flagged for knowledgeable termite and pest-spray walkthroughs. In the office, Sharon is named by long-term customers as the reason scheduling and follow-up feel effortless. The work skews residential — annual pest sprays covering spiders, cockroaches, and ants are the bread-and-butter service, but reviewers also mention termite inspections, flea treatments, wasp nest removals, and German cockroach eradications. A recurring detail is that treatments hold for 12 months even on properties backing onto bushland or timbered reserves. Homeowners who want to lock in the same technician each year will find that request accommodated, and the company provides a written treatment report after each visit — useful for landlords and holiday-property managers who need documentation for agents.
Best for: annual residential pest spray and termite inspections for homeowners wanting a consistent long-term technician, properties backing onto bushland where 12-month treatment durability matters, and landlords or holiday-property managers needing written treatment documentation.
Location
Often needed together
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Claim This Profile — Free →Common questions about Rebel Pest Professionals
Can I request the same technician each visit?+
Yes — multiple reviewers mention that Rebel Pest accommodated requests for the same technician on return visits. Matt, Shane, and Josip are the names that appear most frequently across independent reviews. When booking, it's worth asking directly for your preferred tech; at least one reviewer noted being offered this option proactively when rebooking. Having the same person each year also means they already know your property's specific problem areas.
What areas does Rebel Pest Professionals cover?+
The business is based in Boolaroo, NSW, and reviews reference jobs at properties across the Hunter region and Port Stephens — including Anna Bay, Rutherford, and other surrounding suburbs. One reviewer specifically noted Rebel took over Complete Pest Control's client base, which extended their coverage further. If your property is outside the immediate Lake Macquarie area, it's worth calling to confirm they service your location before booking.
How long does the pest treatment typically last?+
Several reviewers — including one whose property backs onto a heavily timbered reserve — report that the annual treatment holds for the full 12 months with no pest recurrence. One customer noted that German cockroaches eradicated in one treatment had not returned 12 months later. Most customers book on an annual cycle. If there's rain shortly after treatment, at least one reviewer noted the technician returned to touch up the fence line at no mention of extra charge.
What do customers say about Rebel Pest's pricing?+
Pricing comes up positively in multiple reviews, with several long-term customers specifically noting that prices have not increased year-on-year despite general cost-of-living rises. One reviewer was surprised to be quoted the same price as the previous year. Another noted the cost was competitive and covered inside, outside, garage, decking, and driveway. Reviews don't give specific dollar figures, so contact them directly for a quote — but the pattern across multi-year customers suggests pricing is stable and considered fair value.
Does Rebel Pest handle termite inspections as well as general pest sprays?+
Yes — termite inspections are a distinct service mentioned across several reviews. Shane is specifically named by one reviewer for a thorough termite inspection with strong knowledge. Other reviewers praise the white ant checks as the most thorough they've had. The company also provides a written treatment report after each visit, which reviewers note is useful for documentation purposes such as providing proof of treatment to property managers or holiday letting agents.