RAE.CO Plumbing
Iggy's team brings camera footage and multiple fix options to complex sewer jobs — no guesswork, no pressure.
Cameron gets similar mentions for honest quoting on leak detection and fixture work. The business has operated for around 11 years and the review trajectory across this sample is stable, with no drop-off in recent feedback. It's worth getting a comparison quote on larger jobs before committing — two reviewers in the sample flagged pricing that felt high relative to quotes they subsequently obtained elsewhere — but for sewer relining, root infiltration, and urgent callouts where response time matters, the volume of specific, detailed praise from customers suggests this is a dependable choice.
Their work
What it's like working with them
Based on a sample of Google reviews (563 total)
“called Rae.co in the morning and had technicians arrive in the afternoon”
What they help with
Based on what their customers hired them for
How they stack up
Context from 251 plumbers in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About RAE.CO Plumbing
RAE.CO Plumbing's core strength is complex underground drainage and sewer work — pipe relining, root infiltration repairs, and camera inspections — which comes up repeatedly across the reviews in a way that sets them apart from generalist plumbers. Iggy appears to be the lead technician on the bigger drainage jobs, praised specifically for diagnosing root-damaged pipes, explaining options clearly before quoting, and managing multi-day site work with consistent communication; Cameron is frequently named for quoting, leak detection, and customer-facing explanations, with multiple reviewers describing him as unusually honest and thorough; Jake and Jacob handle a broader mix of reactive callouts — hot water systems, blocked toilets, loose fittings — and are noted for punctuality and quick turnarounds. The team's working style leans heavily on pre-arrival courtesy calls, on-site explanations of what's wrong and what options exist, and leaving the site clean after disruptive dig work. They appear well set up for same-day and next-day emergency responses — several reviewers mention calling in the morning and having a technician on-site within hours. Based on 11 years of operation and a team large enough to run concurrent multi-person jobs, this is less a one-van operation and more a mid-sized residential plumbing company suited to jobs that smaller operators might decline.
Best for: emergency sewer blockages and same-day drain callouts, complex pipe relining and root infiltration repairs in older Newcastle-area homes, and homeowners who want a clear diagnosis with multiple fix options before committing to work.
Location
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Claim This Profile — Free →Common questions about RAE.CO Plumbing
Does RAE.CO Plumbing handle emergency callouts on the same day?+
Based on the reviews analysed, same-day response is one of the most consistently mentioned strengths. Multiple customers describe calling in the morning and having a technician on-site within one to two hours. Weekend callouts also appear in the sample — one reviewer had Iggy arrive on a Saturday. If you're in an urgent situation, calling directly in the morning gives you the best chance of a same-day visit.
What are RAE.CO Plumbing's technicians known for individually?+
Iggy is the most frequently named technician in the sample and is specifically associated with major drainage jobs — sewer relining, root-damaged earthenware pipes, and multi-day excavation work, with strong mentions for communication and site management. Cameron is praised repeatedly for quoting, leak detection, and explaining problems honestly before any work begins. Jake and Jacob tend to appear on reactive callouts — hot water failures, blocked toilets, loose fittings — and are noted for punctuality and speed.
What do customers say about RAE.CO's pricing?+
The majority of reviews don't mention pricing as an issue, and several customers describe the quotes as competitive or fair. However, two reviewers in the sample obtained significantly lower quotes from other plumbers for the same job — one for gutter replacement and one for sewer repair — with differences that were substantial. This appears to be an isolated pattern rather than a universal complaint, but it's worth getting a comparison quote before committing to larger or more complex jobs.
Does RAE.CO Plumbing specialise in any particular type of plumbing work?+
The reviews suggest their strongest niche is underground drainage — specifically sewer pipe relining, blocked drains, and root infiltration repairs using CCTV camera inspection to diagnose before quoting. They handle a full range of residential plumbing including hot water systems, gas, fixtures, and stormwater, but the volume and detail of praise for drainage and relining work points to this as their area of deepest expertise. Properties with older pipes, including earthenware sewer lines common in Newcastle-area homes, are explicitly mentioned.
What areas does RAE.CO Plumbing service?+
RAE.CO Plumbing is based in Redhead, NSW, and the reviews reference jobs across the broader Newcastle and Hunter region. The reviews don't specify exact service boundaries, so if you're outside the immediate Newcastle area, it's worth calling ahead to confirm they cover your location before booking.