Hunter Plunge Pools
Pat and Cat personally run every build — customers name them by name from first site meeting to final handover.
The standout pattern across those 6 reviews is that Pat and Cat are hands-on throughout: customers aren't praising a faceless company, they're naming the people who showed up, solved problems, and delivered what was quoted. For a sole trader doing pool builds in the Nelson Bay area, that direct accountability is meaningful — ask them upfront about their current workload and lead times, since a small owner-operated team can only run a limited number of jobs at once.
Their work
What it's like working with them
Based on a sample of Google reviews (6 total)
“perfect pool and spa design”
“Quality and knowledge was exceptional and moved so fast”
What they help with
Based on what their customers hired them for
How they stack up
Context from 215 pool builders in Newcastle
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Hunter Plunge Pools
Pat and Cat are the husband-and-wife (or close-knit duo) team behind this Nelson Bay pool building operation, and every review singles them out by name — Pat appears to lead the on-site construction and problem-solving while Cat is consistently praised for guiding clients through the process from the first meeting through to handover. What makes them stand out is their apparent willingness to work through site-specific challenges rather than deflect them: multiple customers mention roadblocks being met with solutions, which matters in coastal NSW where soil conditions, council requirements, and tight rear-yard access can derail a pool build. They operate as a sole trader, meaning homeowners are dealing directly with the people doing the work — not a franchised crew or a salesperson who disappears post-contract. Reviews mention both pool and spa construction, and at least one customer references a combined pool and spa design, suggesting they're comfortable with more complex integrated installations rather than just drop-in plunge pools. Their pitch seems to be aimed at homeowners wanting a backyard transformation rather than a quick commodity install, and the feedback on timeline and budget adherence suggests they manage expectations carefully from the quoting stage.
Best for: homeowners wanting a combined pool and spa build with hands-on owner involvement, Nelson Bay and Port Stephens residential projects requiring site-specific problem solving, and buyers who want a single point of contact from design through to completed installation.
Location
Often needed together
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Claim This Profile — Free →Common questions about Hunter Plunge Pools
Who actually runs the jobs at Hunter Plunge Pools?+
Every review across their Google profile names Pat and Cat as the people running the project — not subcontractors or a sales team. Customers describe them as present from the initial site meeting through to build completion. As a sole trader operation, you're dealing directly with the principals, which means clear accountability but also a limited crew capacity. It's worth asking how many simultaneous jobs they typically run before committing.
What areas does Hunter Plunge Pools service?+
They're based in Nelson Bay, NSW, which places them in the Port Stephens area. Reviews don't specify exactly how far they travel beyond the immediate region. If you're outside Nelson Bay — say in Medowie, Anna Bay, or further toward Newcastle — it's worth confirming with them directly whether they take on jobs in your area and if travel factors into their pricing.
Do they build spa and pool combinations, or just pools?+
At least two customers in their review sample specifically mention pool and spa design, and one describes the result as an 'oasis,' suggesting they're comfortable with more involved integrated builds. The business name references plunge pools, but the review evidence points to a broader scope that includes spa construction. Confirm the specific scope of your design with them at the first consultation.
How do they handle unexpected problems during the build?+
Multiple customers mention hitting obstacles during their builds and flag that Pat and Cat found solutions rather than passing the problem back to the homeowner. One reviewer specifically said they 'found a solution to every roadblock we faced.' In coastal NSW where site conditions can be unpredictable, this kind of on-site problem-solving is worth asking about directly — find out how they handle scope changes and whether that affects final pricing.
Can I trust their quotes to reflect the final price?+
One reviewer explicitly noted the build was delivered 'on time and on price,' which is a meaningful signal for a trade where cost blowouts are common. That said, this comes from a small sample of 6 reviews, so it's not a statistically deep pattern. Ask them for a detailed written quote with clear conditions around what could change the final cost — particularly for site-specific work like excavation and council approvals.