ECOlectrical
The owner does personal site visits and the same named team members — Oliver, Paul, Anthony — appear across reviews spanning years.
That kind of specificity usually points to low staff turnover and clear internal accountability. The 19 years of operation and GST-registered company structure mean there's an entity with continuity behind the warranty, which matters for solar given equipment warranties run 10–25 years. Of the 50 reviews examined, one noted a no-show without notification on the appointment day — a single mention that doesn't constitute a pattern, but it's worth confirming their scheduling communication process when you book.
Their work
What it's like working with them
Based on a sample of Google reviews (238 total)
“They fixed some issues with the install from the last installer and improved the performance”
What they help with
Based on what their customers hired them for
How they stack up
Context from 244 solar panel installations in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About ECOlectrical
ECOlectrical specialises in residential solar panel systems, battery storage, and EV charging installations across the Hunter region and Central Coast, with a team structure that reviewers describe in unusually specific detail. Jason (the owner) gets involved in complex scoping visits and system assessments — multiple customers note he came on-site personally to work through battery placement and design decisions. Oliver handles sales and quoting, praised repeatedly for giving straight information without a sales push and for staying responsive throughout the process. Paul covers pre-installation inspections and after-sales support, including remote system monitoring to troubleshoot post-install issues. Anthony leads the installation crews and is singled out for technical precision, team leadership, and the calm way he runs apprentices on-site — one customer wrote at length about his interpersonal skills and the fact ECOlectrical trains its own apprentices rather than using subcontractors. The team is also known for managing all grid and rebate paperwork on behalf of customers, and for systems that range from standard 6.6kW installs to large multi-battery setups that take homes effectively off-grid.
Best for: homeowners adding battery storage to an existing solar system (including fixes from other installers), new solar-plus-battery installs where off-grid performance is the goal, and customers who want a single point of contact to handle all grid paperwork and rebate admin.
Location
Often needed together
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Claim This Profile — Free →Common questions about ECOlectrical
What areas does ECOlectrical service?+
ECOlectrical is based in Bennetts Green near Newcastle and primarily services the Hunter region and Central Coast of NSW. Reviews mention jobs completed in Hawks Nest, Forster, and the Central Coast, suggesting their coverage extends well beyond the immediate Newcastle area. If you're on the fringes of their service zone, it's worth calling to confirm — the business does appear to travel for larger jobs based on the review geography.
Can ECOlectrical add a battery to my existing solar system from another installer?+
Yes — and this appears to be a meaningful part of their work. Multiple reviews describe ECOlectrical retrofitting batteries to systems originally installed by other companies, and at least one reviewer notes the team also corrected faults left by the previous installer during the process. Oliver or Paul typically walk you through battery and inverter options at the quoting stage, and reviewers mention receiving several quotes to compare different configurations. They work with brands including Alpha ESS, Goodwe, SolarEdge, and Sungrow.
What do customers say about ECOlectrical's pricing?+
Pricing feedback across the 50 reviews we analysed is consistently described as competitive rather than the cheapest available — one customer who collected 10 quotes noted ECOlectrical used top-quality equipment and still came in at a competitive price compared to the range they received. Paul is specifically praised for explaining price differences across competing quotes, which customers found helpful in understanding what they were actually paying for. No reviews mention unexpected costs or charges beyond the agreed quote.
Who will I deal with during the process, and what are they responsible for?+
Based on how customers describe the process: Oliver handles initial scoping, quoting, and scheduling communication; Paul conducts pre-installation site inspections and provides after-sales technical support including remote system monitoring; Anthony and Matt each lead installation crews on the day. Jason, the owner, gets involved personally on larger or more complex jobs — multiple customers mention him doing site visits for battery placement assessment. Reviewers frequently note that the same people they dealt with at quoting followed through to installation, which is less common in the solar industry.
Does ECOlectrical manage the grid connection and rebate paperwork?+
Yes — several customers specifically mention this as a standout part of the service. One reviewer noted that all admin was managed for them, including claiming rebates, contacting their electricity provider, and issuing certificates after installation. This is particularly useful for first-time solar buyers who aren't familiar with the Ausgrid or Endeavour Energy connection process or the NSW solar rebate scheme. It's worth confirming the exact scope of what they handle at your initial quote conversation, as it may vary by installation type.