Dryzabone Waterproofing & Tiling
Thermal imaging for leak diagnosis and expert witness reports set this tiler apart from the standard trade.
Most reviewers mention him by name, describe him turning up when promised, and note that he takes the time to explain what he found and why he's fixing it the way he is — particularly useful for balcony and shower leaks that have stumped other tradies. The recent review window does show more variation than the earlier period, including one sharply negative account describing poor workmanship, so it's worth asking for photos of comparable recent jobs and checking whether the scope of your job matches the type of work he's best known for. For complex waterproofing diagnosis, strata disputes, or balcony repairs, the evidence across these reviews is genuinely strong — for straightforward tiling alone, it's worth a more direct conversation about his current workload and team composition.
Their work
What it's like working with them
Based on a sample of Google reviews (24 total)
“very particular about how the waterproofing was completed”
What they help with
Based on what their customers hired them for
How they stack up
Context from 235 tilings in Newcastle
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Dryzabone Waterproofing & Tiling
Toby, the owner of Dryzabone, specialises where waterproofing and tiling intersect — a narrower and more technical niche than general tiling. He deploys thermal imaging and moisture testing equipment to locate hidden water ingress, which means he can produce expert witness reports for strata disputes and pre-purchase inspections, not just quote on repairs. Reviewers consistently note that he explains the waterproofing process step by step, recommends products most homeowners wouldn't encounter on their own (like epoxy grout for wet areas), and adapts to mid-job changes without friction. The work spans shower reseals, full bathroom renovations, outdoor balconies, laundries, and ensuites — with repeat clients across rental properties and owner-occupied homes both. When a hidden plumbing fault emerged mid-job on one project, Toby organised a plumber the same day and kept the bill reasonable, which points to practical problem-solving under pressure. For homeowners dealing with a persistent or unexplained leak — particularly on a balcony or in a strata context — his diagnostic capability sets him apart from a tiler who only lays tiles.
Best for: diagnosing persistent or unexplained leaks using thermal imaging, waterproofing and retiling of outdoor balconies, full bathroom renovations where waterproofing quality is the priority, and strata disputes requiring a written expert witness report.
Location
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Claim This Profile — Free →Common questions about Dryzabone Waterproofing & Tiling
What makes Dryzabone different from a standard tiler?+
Toby operates at the intersection of waterproofing and tiling, which means he doesn't just lay tiles — he diagnoses why water is getting in before touching anything. He uses thermal imaging and moisture testing equipment on site, which several reviewers specifically credit with finding leaks that hadn't been identified previously. He also produces written expert witness reports, which is unusual for a tiling business and particularly useful in strata disputes or when assessing a property before purchase. If your problem is a recurring or unexplained leak rather than a cosmetic retile, that diagnostic capability is the core difference.
What areas does Dryzabone service?+
The business is based in Mayfield, NSW, in Newcastle's inner suburbs. Reviews mention work on residential properties across the area, including balconies on strata buildings and owner-occupied homes. The platform doesn't list a defined service radius, so if you're outside the immediate Newcastle area, it's worth calling directly to confirm whether they travel to your location and whether a travel fee applies.
What do customers say about Toby's communication and reliability?+
Punctuality and responsiveness come up repeatedly across the 17 reviews we reviewed. Multiple customers mention that Toby responded to quote requests when other tradies didn't, arrived when he said he would, and kept them updated during the job. One reviewer noted he called back days after completing work to check they were still happy. For homeowners frustrated by tradies who go quiet after booking, that follow-through appears to be a genuine pattern rather than an isolated mention.
Can Dryzabone help with a strata dispute involving a leaking balcony?+
Yes — one reviewer specifically engaged Toby to produce an expert witness report for a strata dispute over a leaking balcony. He conducted an inspection using thermal imaging and moisture testing and delivered a detailed written report explaining the source of the water ingress. That's a specialist service most tilers can't offer, and it may be worth confirming directly whether he carries the relevant professional indemnity insurance required for reports used in formal disputes.
Does Dryzabone handle full bathroom renovations or just waterproofing repairs?+
Both. Reviews cover the full range from targeted shower reseals through to complete bathroom fitouts including waterproofing, tiling, and finish work. Multiple repeat customers mention using Dryzabone for several different jobs across bathrooms, ensuites, laundries, and outdoor balconies. One reviewer notes Toby adapted to changes during a full bathroom renovation and that before-and-after photos showed a significant transformation. For a full reno, it's worth discussing scope and timeline upfront given this is a sole trader operation.