Barrenjoey Locksmiths and Alarms
The locksmith that answered at 1:30am when every other '24/7' listing didn't — and regularly fixes problems others gave up on.
Specific technicians are named so often that you can almost pre-select who you'd want: Aidan for multi-lock masterkey systems or stubborn diagnostics, Brett for urgent or economical callouts, Corey for alarm and camera installations, Xavier for car lockouts. The one honest caveat: the trajectory across our sample is uneven — earlier reviews cluster closer to perfect scores, while more recent ones include occasional misses around communication before a callout and a job that took too long to complete. That's a small number of complaints against a large volume of strong ones, but it's worth confirming upfront that the tech will have the right parts on the van for your specific job, particularly for less common lock types.
Their work
What it's like working with them
Based on a sample of Google reviews (403 total)
“Barrenjoey was the only one who answered”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Barrenjoey Locksmiths and Alarms
Barrenjoey Locksmiths and Alarms covers a broader scope than most locksmith businesses — they handle everything from residential re-keying and deadbolt replacements to alarm system installations, camera setups, car key cutting, and electronic smart lock fitting, including Lion Head Smart Locks. The team is large enough that reviewers name at least a dozen individual technicians: Aidan is repeatedly praised for mastering complex multi-lock masterkey jobs and diagnosing issues others couldn't solve; Brett is the go-to for emergency callouts and finding the most economical fix rather than upselling; Corey is the alarm and security camera specialist; George handles car keys and in-store lock work; and Xavier turns up for lockouts often well ahead of the estimated arrival time. Matthew runs service coordination from the office and consistently draws praise for his communication and same-day scheduling. What sets the team apart operationally is a pattern of solving problems others gave up on — multiple reviewers came in after other locksmiths failed, and the team resolved the issue on the spot, sometimes without charge. They're well-suited to strata managers and apartment buildings needing fire door compliance work, homeowners wanting a full security upgrade with alarms and cameras, and anyone facing a lockout at odd hours, as at least one reviewer confirmed they answered a 1:30am call when every other 24/7 listing did not.
Best for: after-hours and emergency lockouts when other locksmiths don't answer, multi-lock masterkey systems in strata or apartment buildings, alarm and security camera installations requiring thorough setup and explanation, and in-store car key cutting and programming while you wait.
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Claim This Profile — Free →Common questions about Barrenjoey Locksmiths and Alarms
Does Barrenjoey Locksmiths offer genuine 24/7 emergency callouts?+
Based on customer reviews, yes — and it appears to be one of the few businesses in the area that actually answers after hours. One reviewer confirmed they called at 1:30am on a Saturday night, and Barrenjoey was the only locksmith to pick up after multiple attempts with other businesses listing 24/7 service. The technician arrived when promised and completed the job quickly. If you're in an urgent situation outside business hours, this appears to be a reliable option.
Can they cut and program car keys on-site?+
Yes — car key cutting and electronic programming is done at their Brookvale shop while you wait. Multiple reviewers mention having replacement keys for Land Rovers, Ford Territorys, and other vehicles cut in under 30 minutes, with the programmed key described as identical to dealership replacements. George is frequently named as the person handling in-store car key work. Pricing feedback in reviews is generally positive, with customers noting the cost compared favourably to going to a dealership.
Which technician should I ask for if I need an alarm or camera system installed?+
Corey is specifically named across multiple reviews for alarm system installations, keypad additions, and camera setups. Reviewers highlight that he walks customers through the system in detail, assists with app setup, and ensures everything is configured to the homeowner's preference before leaving. If you're booking a security system installation, it's worth asking for Corey by name when you call, though Matthew in the office coordinates scheduling and can advise on availability.
What do customers say about their pricing?+
The general sentiment across the 50 reviews we looked at is that pricing is fair and in some cases surprisingly low, particularly for emergency callouts and car key replacements. Several reviewers mention that technicians actively suggested the most economical solution rather than the most expensive one — Brett is specifically named for this approach. A handful of cases involved no charge at all for minor fixes like opening safes or suitcase combination locks. That said, reviews don't provide specific dollar figures, so it's worth getting a quote before booking for larger jobs like alarm installations or full re-keys.
Are they suitable for strata buildings and apartment blocks?+
Yes — reviews mention completed work on apartment block fire doors, multi-unit re-keying projects, and strata-managed properties, with at least one strata manager commenting that the result was clean and the body corporate was satisfied. Aidan is praised specifically for managing complex jobs involving many different locks across a building and reducing multiple key sets down to a single master key. If you're managing a strata property, it's worth mentioning the scope upfront so they can allocate the right technician and parts.