Northern Suburbs Locksmiths
Joe fixes locks others can't identify — and holds his quote even when the job runs 40 minutes over.
From 38 reviews analysed, the team of Joe, Phil, and Steve all draw independent praise — so you're not entirely dependent on one technician being available. The referral behaviour is also worth noting: on at least four occasions when the business couldn't help, they immediately handed over contacts for other locksmiths, which is a reliable signal of a business that isn't purely transactional.
Their work
What it's like working with them
Based on a sample of Google reviews (43 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Northern Suburbs Locksmiths
Joe is the face most customers encounter, and he's particularly skilled at diagnosing unusual lock problems quickly — multiple reviews describe him identifying obscure privacy lock types over the phone before arriving, then resolving them in seconds. The team also includes Phil and Steve, both praised for after-hours work: Steve handled a Saturday-night bathroom lockout in 15 minutes, while Phil turned up on a Saturday night with fast, affordable service. Beyond the typical emergency callout, this is a mobile locksmith operation that handles rekeying entire homes to a single key, deadlock installations, garage door locks, high-security key systems, and even car keys — including harder-to-source vehicle key cuts done via lock number. A decade in the northern suburbs means they know the area's mix of apartments and freestanding homes well, and several strata and property management clients use them repeatedly for complex building access issues. One pattern that stands out is their willingness to absorb extra time and cost rather than revise a quote upward — a stubborn lock that took an extra 40 minutes still billed at the original price, and Joe once unlocked an e-bike battery for free just to help out.
Best for: emergency home lockouts in Sydney's northern suburbs, rekeying a newly purchased property, after-hours callouts on weekends and public holidays, and strata or rental property lock maintenance.
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Claim This Profile — Free →Common questions about Northern Suburbs Locksmiths
Does Northern Suburbs Locksmiths offer emergency callouts outside business hours?+
Yes — multiple reviews confirm after-hours response, including a New Year's Eve lockout, a Saturday night bathroom lockout resolved in 15 minutes by Steve, and a Sunday emergency where the team arrived within 20 minutes. Technicians Joe, Phil, and Steve have all been mentioned by name in after-hours situations. Response times in reviews range from 5 to 20 minutes for local northern suburbs addresses.
What areas do they cover?+
The business is based in Gordon (also listed as Pymble) and operates as a mobile service across the northern suburbs of Sydney. Reviewers mention jobs in Killara, Belrose, and surrounding areas. For locations further afield, it's worth calling ahead to confirm availability.
What do customers say about their pricing?+
Pricing feedback across 38 reviews is consistently positive — words like 'reasonable,' 'affordable,' and 'fair' appear frequently. A standout pattern is that Joe provides upfront quotes and has, on multiple occasions, refused to charge more even when the job took significantly longer than expected. One customer reports Joe unlocked their e-bike battery at no charge at all.
Can they rekey multiple locks to a single key?+
Yes — key-alike rekeying for entire homes is a service mentioned specifically by several customers, including one who had all external door locks keyed alike with high-security keys. Joe has also been praised for completing this service on the spot during the same visit as another job. This is a practical option for homeowners who've just bought a new property.
Do they handle car keys and unusual key types?+
Reviews confirm they can cut car and vehicle keys, including harder-to-source makes. One review mentions they helped with a Nissan key between Christmas and New Year when other locksmiths couldn't. They can also cut keys for garages, mailboxes, and filing cabinets via the lock number. For highly specialist car key programming, call ahead to check if your make is covered.