Dee Why Pest Control
Rob has returned two and three times at no charge on difficult jobs — warranty follow-through that reviewers single out by name.
He's built a client base that books him year after year, with several reviewers mentioning repeat annual visits spanning multiple years. It's worth noting the review trajectory shows some variation in the more recent period, with a couple of one-star complaints appearing alongside the majority of five-star feedback; those isolated complaints don't represent a volume pattern (they sit at roughly 4% of the sample), but they're worth being aware of as you decide. A practical tip: confirm the scope of the job in writing before work begins, and ask about the specific warranty terms for your pest type upfront.
What it's like working with them
Based on a sample of Google reviews (55 total)
“Rob was there that same day”
“willing to give you good advice over making a sale”
“in one very thorough visit the problem is no more”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Dee Why Pest Control
Rob, the owner-operator of Dee Why Pest Control, brings roughly 17 years of field experience and a distinctly ethical approach that sets him apart from the average pest operator — he'll talk you out of unnecessary treatment if you don't need it, and multiple reviewers note he actively considers the environmental impact of baiting on local wildlife like birds and possums. He works primarily across northern Sydney's residential belt, handling everything from chronic cockroach infestations in older apartment blocks to one-off wasp nest removals and rodent work, and he's been known to access sub-floor spaces that other operators have declared inaccessible. Rob's son joins him on many jobs, and customers describe them as a warm, competent duo rather than an anonymous crew. What distinguishes Rob's service in practice is his warranty follow-through: multiple reviewers specifically mention him returning two or three additional times at no extra charge until the problem was fully resolved, including on a 40-unit building with a persistent infestation from neighbouring tenants. He's a natural fit for homeowners who want straightforward advice, environmentally conscious chemical choices, and a technician who treats the job as finished when the pests are gone — not when the invoice is paid.
Best for: year-round residential pest maintenance with warranty-backed follow-up, environmentally sensitive properties with wildlife or water features, urgent same-day cockroach or wasp callouts, and rental or investment properties requiring reliable pre-lease treatment.
Location
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Claim This Profile — Free →Common questions about Dee Why Pest Control
What areas does Dee Why Pest Control service?+
The business is based in Narraweena and operates across the northern Sydney coastal suburbs. Reviewers mention properties in Dee Why, Narraweena, and surrounding areas. If you're unsure whether your suburb is covered, it's worth calling Rob directly — several reviews mention him taking jobs that required picking up keys from letting agents, suggesting reasonable flexibility on location.
Does Rob offer a warranty on his pest control treatments?+
Yes, and it's one of the most consistently praised aspects of his service. Multiple reviewers describe Rob returning two to three times at no extra charge when pests persisted — including on a large apartment building with ongoing infestation pressure from neighbouring tenants. The specific warranty terms appear to vary by job type, so ask him upfront what's covered for your particular pest and property.
What do customers say about Dee Why Pest Control's pricing?+
Pricing is frequently described as reasonable and competitive, with several reviewers explicitly comparing it favourably against other quotes they received. One customer noted Rob recommended a cheaper solution rather than pushing a more expensive one. He's a sole trader, so you're not paying for a large company's overhead — reviews suggest he aims to price fairly without cutting corners on follow-up visits.
Can Dee Why Pest Control handle urgent or same-day pest problems?+
Reviews confirm Rob has taken same-day callouts on multiple occasions — one customer with an urgent bee problem had Rob come directly from another job that same afternoon. He's also been noted for offering to return immediately when an issue recurred. If you have an urgent situation, calling rather than emailing is likely to get a faster response based on reviewer feedback about his communication.
Is Dee Why Pest Control suitable for environmentally sensitive properties — for example, homes with pets, fish ponds, or native wildlife?+
This is one of Rob's documented specialties. Reviewers specifically mention him covering a koi pond before treating a bee problem, advising on secondary baiting risks to birds, and identifying a baby possum (rather than a rat) and advising how to coexist with it rather than exterminate. He uses environmentally safe products according to multiple long-term customers, making him a practical choice for properties where chemical runoff or non-target animals are a concern.