H&L Roofing Solution Pty Ltd
Mark shows up on Sundays to fix leaks other roofers couldn't — Heidi keeps the whole project clear from quote to completion.
What's notable is the number of reviews from customers who had already been let down by one or two other roofers before finding H&L — and who describe finally getting a correct, lasting fix. Recent reviews have trended noticeably higher than earlier ones, which adds weight to the pattern rather than undermining it. There are four one-star reviews in the sample; three are either extremely brief or unverifiable, and one describes a communication frustration rather than a workmanship failure — this is below the threshold for a structural concern, but it's worth knowing that Mark runs a busy operation and initial contact can be hit-or-miss, so persistence or using Heidi as the entry point may get faster results.
Their work
What it's like working with them
Based on a sample of Google reviews (49 total)
“the end result has transformed our home”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About H&L Roofing Solution Pty Ltd
Mark and Heidi run H&L Roofing as a genuine partnership — Mark leads on-site with a crew that includes Josh, Paulo, and Tua, while Heidi handles scheduling, colour and finish advice, and client communication throughout the project. Their core work is tile-to-Colorbond roof replacements on existing homes, including older and structurally tricky properties where sagging rafters or unusual roof lines require coordination with builders before the new roof can go down. They also tackle gutters, downpipes, leaf guard, leak repairs, and new build roofing for residential building contractors — with at least one commercial client (a preschool) in the review record, where Mark implemented formal site safety cordoning. Mark is specifically noted for transparent quoting, a willingness to take on smaller jobs that other roofers turn away, and showing up personally on a Sunday to diagnose a persistent leak that two previous roofers had failed to fix. Heidi is praised independently for clear communication, prompt answers, and guiding clients through material and colour decisions — she's not just admin, she's a named reason customers say the process felt seamless. Weather management is a recurring theme: the team works around Sydney rain delays, stays in contact when scheduling shifts, and has completed jobs in 39-degree heat to meet deadlines.
Best for: tile-to-Colorbond full roof replacements on existing homes, persistent leak repairs that previous roofers failed to fix correctly, and homeowners who want a named on-site lead and a dedicated office contact throughout the project.
Location
Often needed together
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Claim This Profile — Free →Common questions about H&L Roofing Solution Pty Ltd
What types of roofing work does H&L Roofing specialise in?+
H&L Roofing's most frequently reviewed work is full roof replacement — specifically converting old concrete or terracotta tile roofs to Colorbond steel, including Kliplok profiles. They also handle gutter and downpipe replacement, leaf guard installation, leak repairs, and roofing on new home builds. Reviews mention projects on older homes with structural complications, so they're not limited to straightforward jobs. They have also completed commercial work, including a preschool where site safety procedures were a specific requirement.
Who will I be dealing with at H&L Roofing — and what is each person's role?+
The business is run by Mark and Heidi. Mark handles on-site assessment, quoting, and leads the installation crew, which has included Josh, Paulo, and Tua on documented jobs. Heidi manages scheduling, invoicing, and ongoing client communication — multiple reviewers name her specifically as the reason the process felt clear and low-stress. If you're struggling to reach Mark directly, several reviewers indicate Heidi is a reliable point of contact and can answer most project questions.
What do customers say about H&L Roofing's pricing?+
Pricing is consistently described as competitive. One customer compared H&L's quote favourably against ten other roofing contractors, and several mention getting quotes from two or three other businesses first before choosing H&L on price and transparency. Mark is noted for being upfront during the quoting visit about what's actually needed, which a number of reviewers describe as unusually honest for the trade. No reviews mention unexpected cost blowouts or disputes over final invoices.
Does H&L Roofing handle urgent or emergency leak repairs?+
Yes — reviews specifically mention Mark attending on a Sunday to diagnose a persistent leak before rain arrived, and completing the fix the following day. The business is also noted for taking on smaller repair jobs that other roofing companies turned away. That said, the team is in demand and initial contact response time has been flagged in a small number of reviews, so if you have an urgent job, calling rather than messaging is likely to get a faster outcome.
What areas does H&L Roofing service?+
H&L Roofing is based in Narraweena on Sydney's Northern Beaches. Reviews reference completed jobs in Seaforth, Castlecrag, and other Northern Beaches and North Shore suburbs. The business is repeatedly recommended on Northern Beaches community Facebook groups, suggesting their primary service area is that corridor. If you're further afield, it's worth confirming coverage when you make contact, as reviews don't mention work outside greater northern Sydney.