ColorTile Brookvale
Leili sketched a custom tiling plan by hand — the kind of consultancy that keeps customers coming back for their second renovation.
The consultative depth stands out: Leili, Bea, Emma, Renata, Maria, and AJ are each named across multiple reviews, and the team routinely spends hours across repeat visits helping customers coordinate tiles with bathroom hardware — handy if you don't have a designer and don't want one. The sample also contains two notably negative experiences involving order errors and unhelpful staff responses; both are isolated accounts in a pool that skews heavily positive, but if your project involves custom mitre cuts or non-standard quantities, it's worth confirming your order specification in writing before tiles are dispatched.
Their work
What it's like working with them
Based on a sample of Google reviews (41 total)
“staying back after hours one Saturday afternoon”
“recommended a Tiler who was available very quickly”
“Bea. I called 3 years after my order to get some replacements and she remembered both my name and the tile”
What they help with
Based on what their customers hired them for
How they stack up
Context from 182 tilings in Northern Beaches
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About ColorTile Brookvale
ColorTile Brookvale operates as a full-service tile showroom and bathroom fitout resource, going well beyond selling tiles — the team regularly helps homeowners select vanities, tapware, mirrors, toilets, and accessories, effectively replacing the need for a separate interior designer. Staff members each bring distinct strengths: Leili is the most frequently mentioned consultant, praised for multi-visit patience, after-hours availability, budget awareness, and even hand-sketching layout plans so customers can visualise the result; Bea is called out for exceptional product memory (one customer rang three years later and she recalled both their name and the tile); Emma is noted for translating a vague vision into a finished bathroom brief; Renata and Maria are praised for practical design and colour guidance across complete renovation packages; and AJ in the warehouse is singled out for making the pickup and logistics side genuinely pleasant. The showroom covers indoor and outdoor tiles, hybrid flooring, and bathroom hardware, with a large sample library customers can browse hands-on — several reviewers note they visited competing Brookvale-area stores first and found them unhelpful by comparison. ColorTile also maintains a network of vetted tradespeople, with multiple customers reporting the team connected them to tilers and builders when sourcing tradies was difficult. They suit homeowners tackling full bathroom, kitchen, or indoor-outdoor renovations who want consultative support across every product decision, not just the tile selection.
Best for: complete bathroom renovations where you want consultancy across tiles and all hardware in one place, homeowners who need multiple decision-making sessions before committing, and renovators who don't yet have a tiler lined up and want a referral.
Location
Often needed together
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Claim This Profile — Free →Common questions about ColorTile Brookvale
Can ColorTile Brookvale help me choose more than just tiles?+
Yes — this is one of the more distinctive things about the Brookvale showroom. Multiple customers describe staff helping them select vanities, tapware, mirrors, toilets, and accessories in the same visit, coordinating everything to work together visually. Leili is mentioned most often for this kind of full-bathroom consultancy, and Renata is specifically praised for helping customers make 'the tiles, tap ware, vanity, mirrors and everything work together.' You don't need to arrive with a completed design brief.
Do they offer tiler or builder referrals if I don't already have a tradie?+
Several customers mention that ColorTile connected them with tilers or builders — one review notes a tiler who 'was available very quickly and did an amazing job tiling our kitchen splashback,' and another mentions being put in contact with a builder 'at a time when it was difficult to find good tradies.' This appears to be an informal referral service rather than a formal booking system, so ask the team directly when you visit the showroom.
Which staff members should I ask for, and what are they each good at?+
Leili is the most frequently reviewed consultant and is known for multi-visit patience, budget-awareness, and after-hours availability — she's been described as sketching tiling layouts by hand to help customers visualise results. Bea is praised for deep product knowledge and long-term customer recall. Emma is noted for translating vague renovation visions into clear selections, while Renata and Maria are highlighted for practical colour and design guidance across full renovations. AJ handles the warehouse side and is specifically called out for making pickup a pleasant experience.
What does ColorTile Brookvale charge, and is pricing competitive?+
Reviews consistently describe pricing as 'very reasonably priced' and competitive, with one customer noting that Leili helped them stay within budget. One review mentions a staff member suggesting Bunnings as a cheaper alternative for that customer's needs — which suggests the team will be honest about fit rather than just making a sale. For large orders involving custom cuts or specific tile batches, two customers flagged issues with quantity calculations, so it's worth asking for a written breakdown before confirming your order.
Is it worth visiting the showroom in person, or can I just order online?+
The in-person showroom experience is clearly central to how ColorTile operates — reviewers regularly describe spending two or more hours across multiple visits browsing samples downstairs, comparing tiles against hardware, and working through decisions with staff. One customer noted the only downside was a 1.5-hour round trip to collect tiles, so factor in the Brookvale location if you're coming from further away. There's rooftop parking available via a ramp, which several reviewers mention. Reviews don't describe an online ordering process, so contact them directly if that's your preference.