All General Whitegoods Service | Appliance Service, Repairs & Spare Parts
Authorised warranty agent for LG and European appliance brands, with named technicians customers specifically rebook.
The company handles authorised warranty repairs for LG and several European brands, which means for in-warranty appliances your out-of-pocket cost may be zero — worth confirming before booking. A minority of reviews (around 4 in this sample) flag situations where parts had to be ordered internationally and communication about those delays fell short, leaving households without essential appliances for extended periods; if your job might require rare parts, ask upfront about expected lead times and request written updates rather than waiting for the company to call. The pre-arrival SMS system and one-hour booking windows are a genuine practical plus for households where someone needs to be home to let a technician in.
Their work
What it's like working with them
Based on a sample of Google reviews (952 total)
“replaced my fridge compressor under warranty and were very polite & efficient”
“explained everything clearly before carrying out the repair”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About All General Whitegoods Service | Appliance Service, Repairs & Spare Parts
A company that has been servicing appliances across greater Sydney for over 26 years, All General Whitegoods stands out for handling premium and complex brands that many repairers won't touch — Wolf cooktops, Liebherr integrated fridges, Ilve ovens, Siemens steam combination ovens, and Neff built-ins all appear in recent reviews alongside standard LG and Samsung warranty work. Their technician roster is larger than typical and each person carries a distinct strength: Joe is praised repeatedly for built-in and high-end appliance work, complex disassembly, and a calm bedside manner in tight spaces; Kieran draws consistent mention for fast LG fridge diagnosis and clear step-by-step explanations to customers; Krish handles technical fault-code diagnosis on fridges efficiently; Daniel is the pick for washing machine leaks and dryer repairs, texting ahead of arrival; and Andrew handles warranty repairs on European oven brands with a quiet, tidy approach. The business operates as an authorised service agent for LG and several other manufacturers, meaning they handle in-warranty repairs where cost is covered by the brand — useful for homeowners with newer appliances still under manufacturer warranty. Office-side communication — appointment texts, 15-minute ETAs before arrival, and booking reminders — comes up often enough in reviews to be a genuine operational feature rather than a one-off. Where the business is best suited is mid-to-large households that cook and wash daily and can't afford extended downtime, and owners of premium European or Korean appliances who need a repairer with brand-specific parts access.
Best for: in-warranty repairs on LG and European appliances, households needing a repairer familiar with premium brands like Wolf or Liebherr, and jobs requiring genuine spare parts sourced through authorised channels.
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Claim This Profile — Free →Common questions about All General Whitegoods Service | Appliance Service, Repairs & Spare Parts
Does All General Whitegoods Service handle in-warranty repairs, and will I be charged if my appliance is still under manufacturer warranty?+
Yes — reviews confirm they are an authorised service agent for LG and several other brands, including Siemens, Ilve, Neff, and Wolf. For in-warranty jobs, the manufacturer covers the cost, and customers in the sample describe arriving technicians who completed the repair at no charge to them. It's worth calling ahead to confirm whether your specific brand and model is within their warranty service scope before booking, as authorisations vary by manufacturer agreement.
What brands and appliance types do they typically work on?+
The review sample covers a wide range — LG fridges, washing machines, and dryers are the most commonly mentioned, but the business also handles premium European brands including Liebherr integrated fridges, Wolf cooktops and speed ovens, Siemens steam combination ovens, Ilve ovens, and Neff built-in units. This breadth of brand coverage is unusual for a suburban appliance repairer and suggests they hold parts access or training for appliances other services may decline. If you have a high-end or less common brand, it's worth calling to confirm availability of parts before committing to a booking.
How does All General Whitegoods handle multi-visit jobs where parts need to be ordered?+
The majority of straightforward jobs are diagnosed and completed within one or two visits, with technicians like Kieran, Krish, and Daniel praised for same-visit fixes. However, a handful of reviews flag situations where parts had to be sourced internationally, with wait times quoted as long as three months in one case — and communication during that wait was described as inconsistent. If your repair is likely to require uncommon parts, it's worth asking the booking team directly about expected lead times and requesting proactive updates rather than waiting to be contacted.
How punctual are their technicians, and will I know when they're arriving?+
Multiple reviews specifically mention the company's pre-arrival notification system — customers receive a text with a one-hour arrival window and then a second text roughly 15-20 minutes before the technician shows up. Technicians named in reviews including Kieran, Daniel, and Joe are consistently described as arriving within the stated window. This is worth noting if you're coordinating around work schedules, as you won't need to block out the entire morning for an uncertain arrival.
Are certain technicians better for specific appliance types?+
Reviews suggest yes. Joe comes up most frequently for built-in and high-end appliances including Ilve ovens, Wolf cooktops, and complex washing machine faults. Kieran is mentioned most often for LG fridge repairs and is praised for fast diagnosis. Daniel is specifically cited for washing machine leaks and dryer work, with customers noting he texts ahead and explains the repair clearly. Krish handles fault-code-based fridge diagnosis efficiently. You can request a specific technician when booking, though availability will depend on their schedule and your location.