P & R Refrigeration Services
Peter and Robert have kept at least one customer's kitchen running for 12 consecutive years.
The words that come up across these 4 reviews aren't vague compliments — reviewers call out first-time fix rates, honest advice, and fair pricing as distinct reasons they'd recommend them. For a homeowner weighing up whether to use them, the honest answer is that the review pool is too small to draw firm conclusions about consistency, but nothing in the available data raises a concern worth flagging — and a 26-year operating history alongside GST registration at least confirms this is a serious, ongoing business.
What it's like working with them
Based on a sample of Google reviews (5 total)
“get the job done 1st time”
“good priced and get the job done”
“Quality tradespeople”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About P & R Refrigeration Services
Peter and Robert — the duo behind P & R — have been servicing kitchens and appliances together for over a decade according to at least one long-term client who's used them for 12 years straight. That kind of repeat relationship points to a partnership where both principals handle jobs personally rather than delegating to subcontractors, which matters when you're trusting someone with commercial-grade or high-end kitchen equipment. Operating out of North Parramatta as a registered partnership for roughly 26 years, they carry GST registration and the structural credibility of a proper business entity rather than a sole-trader side operation. Reviews single out first-time fix rates and quality of installation specifically, suggesting they come prepared rather than diagnosing on arrival and returning with parts. Pricing feedback across the sample is consistently described as affordable and good value, which is notable given the longevity of the business — they haven't needed to compete on price with newer operators by cutting corners. They're likely best suited to homeowners and small commercial kitchen operators in the Parramatta area who want a known pair of hands rather than a call-centre dispatch service.
Best for: commercial kitchen refrigeration maintenance, first-visit appliance repairs where you need it done right without call-backs, and homeowners or small business operators in Western Sydney who want to deal with the same tradies consistently over many years.
Location
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Claim This Profile — Free →Common questions about P & R Refrigeration Services
Who actually turns up to the job — Peter, Robert, or subcontractors?+
Based on the reviews, Peter and Robert appear to handle jobs personally. One customer specifically mentions them by first name after 12 years of service, which strongly suggests the principals are the ones showing up rather than dispatching subcontractors. That said, reviews don't explicitly address whether they ever use assistants for larger jobs, so it's worth confirming directly if that matters to you.
What do customers say about P & R Refrigeration's pricing?+
Pricing comes up positively across multiple reviews — customers describe them as 'good priced' and 'affordable' without any mention of unexpected charges or callout fee complaints. For a business operating for over 26 years, that pricing feedback suggests they're not gouging on reputation. Get a quote upfront to confirm, but there's nothing in the review sample to flag as a pricing concern.
Do they fix appliances on the first visit or require multiple call-backs?+
At least two reviewers specifically highlight first-visit completion as a reason to recommend them — one states they 'get the job done 1st time' and another notes 'quality installation and work ethics.' This suggests they arrive with the right parts or tools for common faults rather than needing to return. If your repair involves a less common part or unusual fault, it's worth asking when you book whether they'll need to source anything in advance.
What areas around North Parramatta do they service?+
P & R Refrigeration Services is based in North Parramatta, NSW. Reviews don't specify how far they travel for jobs, so if you're outside the immediate Parramatta area, call them directly to confirm whether they cover your suburb. Their 26-year presence in the area suggests strong familiarity with local residential and commercial clients in the broader Western Sydney region.
Are they suitable for commercial kitchen work or just residential appliances?+
At least one long-term reviewer specifically mentions them servicing a 'kitchen' over 12 years, which in context suggests commercial or semi-commercial equipment rather than just domestic appliances. Their business name — P & R Refrigeration Services — also signals a focus beyond standard household fridges. If you have commercial refrigeration or kitchen equipment, they appear to be a relevant option, though you should confirm the specific equipment type when booking.