True Core Refrigeration
Vic diagnosed and repaired a Zimmer Cryo 6 and a Carpigiani soft serve machine — equipment most repairers won't touch.
He's been trusted with niche commercial and medical equipment (Carpigiani soft serve units, Zimmer Cryo machines, commercial underbench fridges), which suggests a level of technical range that goes well beyond standard domestic appliance repair. If your job involves a commercial refrigeration unit or specialised equipment, the reviews point squarely at him as someone worth calling; if you have a standard household fridge or washing machine, confirm upfront that this is within his current service focus.
Their work
What it's like working with them
Based on a sample of Google reviews (7 total)
“genuinely tried his best to revive the machine rather than pushing for an expensive replacement”
“Vic went beyond his scope and unclogged the drainage as well”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About True Core Refrigeration
Vic (also referred to as Vicken in some reviews) is the hands-on technician behind True Core Refrigeration, and the work he's been praised for spans a notably wide range of refrigeration equipment — from commercial underbench fridges and Carpigiani soft serve machines to specialised medical/cryo units like the Zimmer Cryo 6. That breadth of equipment knowledge is genuinely unusual; most appliance repair operators stick to domestic white goods. What makes Vic's approach distinctive is a documented willingness to exhaust repair options before recommending replacement — one customer specifically noted he worked to revive a commercial soft serve machine rather than pushing for a costly new unit. He's also drawn praise for going beyond the brief, including unclogging drainage on a fridge job that wasn't part of the original scope. His pricing is consistently described as fair or the best value among competing quotes, and at least one job came with a warranty covering pickup and delivery. Based on the current review sample, he appears most active in commercial refrigeration servicing rather than standard household appliance repair, which is worth factoring in depending on your job type.
Best for: commercial refrigeration units with refrigerant leaks, niche or specialised equipment others won't diagnose, and businesses wanting honest repair-first advice before committing to costly replacements.
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Claim This Profile — Free →Common questions about True Core Refrigeration
What types of refrigeration equipment does True Core Refrigeration work on?+
Based on the reviews available, Vic has worked on commercial underbench fridges, Carpigiani soft serve machines, and specialised medical equipment like the Zimmer Cryo 6 — a notably broad range for a single operator. He's not limited to standard household fridges, which makes him potentially valuable for businesses or equipment types that other repairers won't touch. If you have a niche or commercial unit, it's worth calling to confirm he services your specific equipment. Reviews don't mention common white goods like washing machines or dishwashers, so check with him directly if that's your need.
How does True Core Refrigeration approach pricing?+
Multiple customers specifically mention Vic's pricing as fair or the best they found after comparing quotes. One reviewer stated he offered 'by far the best value for money' after getting quotes from several other companies. His fees for a multi-visit underbench fridge job — sourcing and installing a new condenser plus a return visit — were also described as 'very reasonable.' That said, with only 7 total reviews, it's a small sample, so it's still worth getting a quote upfront for your specific job.
Does Vic provide a warranty on his repairs?+
At least one reviewed job — a Zimmer Cryo 6 repair — came with a warranty, and that customer also noted the service included pickup and delivery of the unit. The reviewer specifically praised this as a differentiator. Reviews don't detail the length or scope of the warranty terms, so ask Vic directly what's covered and for how long before committing to a repair.
Does True Core Refrigeration offer ongoing maintenance?+
Yes — one customer mentioned putting Vic on speed dial to start an annual maintenance program after their underbench fridge repair. This suggests he does offer scheduled servicing arrangements, not just one-off repairs. If you manage commercial refrigeration equipment and want a regular maintenance schedule, it's worth asking him directly about what that program includes and how it's structured.
What areas does True Core Refrigeration service?+
The business is based in Westmead, NSW, which is in the western suburbs of Sydney. Reviews don't specify the exact service radius, and the platform doesn't list coverage postcodes. Given that at least one job involved equipment pickup and delivery, there's some flexibility in geography — but confirm your location with Vic before booking, especially if you're outside the western Sydney area.