Quality Carpet & Sofa Cleaning
Tackled a cat-urine mattress without a guarantee — and delivered results customers called brand new.
He's honest before the job starts, telling one customer he'd simply 'do his best' rather than guaranteeing an outcome — a detail that reads as more trustworthy than the usual promises. Wilayat also handles jobs and draws the same praise for professionalism and care, so if you're booking and want to know who's coming, it's worth asking. Multiple reviewers mention this is their second time booking, which is a stronger signal of satisfaction than a first-time five-star review. If you have a fabric sofa, rugs, or carpets with stains from kids, pets, or flooding, this business is worth a call — and asking whether pest control can be added to the visit is a reasonable question based on what a handful of customers mention.
Their work
What it's like working with them
Based on a sample of Google reviews (50 total)
“real value for the price”
“Wilayat is very professional and cleaned them best”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Quality Carpet & Sofa Cleaning
Hussein (also spelled Hussain in some reviews) runs this operation hands-on, handling everything from carpet and rug steam cleaning to sofa, lounge, dining chair, and mattress cleaning — including stain removal, sanitisation, and deodorising. A second technician, Wilayat, also appears across multiple reviews and draws the same praise for thoroughness and professional manner, suggesting this isn't strictly a one-person show. What sets Hussein apart in the reviews is his approach to difficult jobs: one customer describes him tackling a cat-urine-saturated mattress without overpromising — he said only that he'd do his best — then delivering a result that looked brand new and eliminated odours. Reviewers repeatedly single out his patience and the absence of rushing, with multiple people noting he took his time even on heavily soiled pieces that previous cleaners hadn't fully restored. The business is almost entirely residential, covering couches, rugs, carpets, and upholstered chairs — including items bought second-hand from marketplace listings that needed a deep refresh before use. Pest control also appears in a couple of reviews, so this is worth asking about if you need it bundled with a cleaning visit.
Best for: removing tough stains from heavily used fabric sofas and lounges, refreshing second-hand furniture bought from marketplace listings, and restoring carpets and rugs affected by pets, kids, or water damage.
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Claim This Profile — Free →Common questions about Quality Carpet & Sofa Cleaning
What types of furniture and surfaces does Quality Carpet & Sofa Cleaning handle?+
Based on customer reviews, the business cleans fabric sofas, lounges, dining chairs, rugs, carpets, and mattresses. Several reviewers mention bringing in heavily soiled pieces — including second-hand marketplace couches and furniture affected by pet accidents or flood water damage — with strong results. Pest control also comes up in a couple of reviews, suggesting it may be available as an add-on; confirm this when you book.
Can Hussein remove tough stains like red wine, pet urine, or water damage marks?+
This comes up repeatedly in reviews. Customers describe successful removal of red wine from sofas and rugs, cat urine from a mattress, water marks from flood-damaged lounges, and general heavy soiling from kids and pets. One reviewer specifically notes that Hussein didn't overpromise before the job — he said he'd do his best — which makes the positive outcomes feel more credible. That said, results will depend on the fabric type and how long the stain has been set, so it's worth describing your situation when you inquire.
How quickly can Quality Carpet & Sofa Cleaning respond to a booking?+
Several reviewers mention same-day or next-day availability after making contact. One customer notes Hussein responded quickly to a quote request and arrived the following day. While this won't be guaranteed in every case — particularly at busy times — the pattern across reviews suggests a generally fast turnaround for residential jobs in the Guildford area.
Who will come to do the cleaning — is it always Hussein?+
Most reviews name Hussein (sometimes spelled Hussain) as the technician. However, a couple of reviews specifically mention Wilayat completing the job, so the business does have at least one other cleaner. Both receive consistent praise for professionalism and thoroughness. If you have a preference or want to know who's attending your job, it's worth asking when you book.
What do customers say about the pricing?+
Pricing is described as reasonable and fair value across multiple reviews, with phrases like 'very reasonable,' 'great price,' and 'excellent value' appearing frequently. A few reviewers specifically say they were happy with what they paid relative to the quality of results. Exact pricing isn't disclosed in reviews, so you'll need to request a quote — but the feedback suggests Hussein is competitive rather than premium-priced.