Tru-Cleaning and Maintenance Solutions
Jacob's team tackles mold in tricky spots — including skylight shafts — that most cleaners won't attempt.
Customers dealing with mold in awkward spots (one reviewer mentions a skylight shaft above an ensuite) found the team handled access challenges without issue. Two reviews do raise scheduling concerns — appointments rescheduled without notice, and in one case a complaint about the tone of the response when the customer followed up — so it's worth confirming your booking the day before and asking for a direct contact number in case plans change.
Their work
What it's like working with them
Based on a sample of Google reviews (35 total)
“thorough consultation, carefully inspecting the problem areas and explaining what they would do”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Tru-Cleaning and Maintenance Solutions
Jacob leads the Tru-Cleaning team and is the name most frequently mentioned across reviews — customers credit him specifically with mold remediation consultations, bathroom regrouting, and tile restoration on floors that looked beyond saving. The business sits at an interesting intersection: Google lists them under roofing contractor, but the actual work customers hire them for spans washroom deep-cleans, carpet and upholstery cleaning, blind cleaning, mold treatment in hard-to-access spaces like skylight shafts, and tile regrouting. That breadth makes them practical for homeowners juggling multiple maintenance tasks at once rather than coordinating separate trades. Their mold work in particular draws detail in reviews — customers note they start with a site inspection, explain the treatment plan, use equipment described as eco-friendly, and follow up after the job. For tiling and regrouting, the team is praised for honest assessments of what actually needs doing rather than upselling unnecessary work. Recent reviews have trended higher than earlier ones, suggesting the service experience has sharpened as the business has matured through about four years of operation.
Best for: mold treatment in hard-to-access bathroom spaces, tile and grout restoration on worn floors, and homeowners wanting a single team to handle multiple cleaning and maintenance tasks in one visit.
Location
Often needed together
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Claim This Profile — Free →Common questions about Tru-Cleaning and Maintenance Solutions
What types of mold jobs does Tru-Cleaning handle?+
Reviews describe Jacob and his team tackling mold in bathrooms, ensuites, and difficult spots like skylight shafts. Their process as described by customers includes an initial inspection, an explanation of what will be done, eco-friendly treatment products, and a follow-up after completion. Customers also mention they provide tips on preventing mold from returning. For severe or structural mold issues, confirm the scope directly with Jacob before booking.
Do they do tile regrouting as well as cleaning?+
Yes — regrouting is one of the services most specifically mentioned in reviews. Customers describe the team restoring heavily worn bathroom and entryway tiles to near-new condition, and one reviewer notes Jacob gave honest advice about what actually needed doing rather than recommending unnecessary work. They also clean ceramic and concrete-look floor tiles. If you're preparing a property for sale or rental, this is a service worth asking about.
Is Tru-Cleaning good for end of lease cleans?+
The reviews are mixed on this specific service. Most customers are happy with their general cleaning work, but one reviewer reported the end of lease clean fell short — floors weren't steam cleaned as promised and appliances weren't fully addressed. If you're booking for an end of lease clean, it's worth confirming exactly what's included in writing and checking that steam cleaning is explicitly part of the scope.
How reliable are they with scheduling and showing up on time?+
Most reviewers describe punctual service, and several specifically mention the team arrived on time and got straight to work. However, two reviews raise scheduling concerns — appointments rescheduled without proactive communication, and one customer reported a no-show after rearranging their work roster. These are a minority of the 35 total reviews, but it's worth confirming your appointment the day before and getting a direct contact number when you book.
What suburbs does Tru-Cleaning service?+
They're based in Parramatta, NSW, which places them centrally in Greater Western Sydney. Reviews don't specify a service radius, so it's best to contact them directly to confirm whether they cover your suburb. Given the mix of residential jobs mentioned — from floor tiles to skylight mold — they appear to work across standard metropolitan Sydney areas, but verify this for outer suburbs.