OZ Plantation Shutters
Cherie handles consultations personally — and customers say she makes the selection process genuinely easy.
The detail that stands out most is the five-year follow-up repair: one customer had a fault fixed promptly at no fuss long after the original install, which tells you something meaningful about how they handle accountability. GST-registered with around seven years of trading, and products reportedly made in their own Australian warehouse — ask them to confirm lead times and what the warranty covers before you sign off.
Their work
What it's like working with them
Based on a sample of Google reviews (143 total)
“They came back instantly and repaired it absolutely amazing”
“Reasonably priced and good value for money”
“very efficient and knowledgeable about what he was doing”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About OZ Plantation Shutters
Cherie, who appears to run OZ Plantation Shutters directly, handles the full consultation process herself — coming to your home, walking you through product options, and working through pricing on the spot. Reviews specifically credit her with patience, clarity, and a willingness to customise solutions rather than push a standard package. The installation side is handled by a separate team member (Andy is named in one review), who customers describe as efficient, knowledgeable, and respectful of the home during the process. The business makes custom plantation shutters in Australia from their own warehouse — which is notable because it gives them a direct repair pathway, as shown by one customer who had a fault addressed five years after the original install. They supply and fit shutters, drapes, and roller blinds, so if you need a mix of window treatments across different room types, that's a conversation worth having with them. Based in Merrylands, they serve residential customers in the area and appear suited to homeowners who want a guided, low-stress experience from measure-up to final fit.
Best for: homeowners wanting a guided in-home consultation before committing to custom shutters, mixed window treatment projects combining shutters with blinds or drapes, and buyers who want Australian-made products with a direct repair pathway.
Location
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Claim This Profile — Free →Common questions about OZ Plantation Shutters
Who handles the quote and consultation at OZ Plantation Shutters?+
Cherie, who appears to lead the business, conducts in-home consultations personally. Multiple customers mention her by name and credit her with explaining product options clearly, discussing pricing on the spot, and being patient through the selection process. If getting guidance from someone with direct product knowledge matters to you, that seems to be a consistent part of how they operate.
Are the shutters made locally or imported?+
At least one customer specifically mentions that the shutters are custom-made in Australia at OZ Plantation Shutters' own warehouse. This matters practically: it means the business has a direct line to replacement parts and repairs rather than depending on an overseas supply chain. One reviewer confirmed a fault was fixed five years after their original installation.
What window treatment types does OZ Plantation Shutters supply and fit?+
Reviews mention plantation shutters as the core product, but customers also note drapes and roller blinds — so if you need mixed window treatments across different rooms, they appear to handle that. Confirm the full product range and any lead times directly with Cherie when she visits for the measure-up, as our sample covers only a portion of their total work.
What do customers say about pricing?+
Two customers in our sample specifically describe the pricing as reasonable and good value for custom work. No one in the reviews we saw raised concerns about cost. That said, pricing for custom shutters varies significantly based on window sizes and materials, so the best approach is to use the in-home quote to get a line-by-line breakdown before committing.
Does OZ Plantation Shutters offer any after-sales support or warranty repairs?+
One reviewer explicitly mentions returning five years after their original install with a fault and having it repaired promptly. This suggests the business stands behind its work over the longer term, which is worth noting for a product category where issues can surface years down the line. Ask Cherie directly about the formal warranty terms so you know what's covered and for how long.