Advanced Electrical Services Group Inc.
Ray's generator servicing goes beyond the basics — customers mention spark plugs, valve adjustments, and a full clean as standard.
Technician Ray comes up by name for going above and beyond on routine service calls, and multiple customers mention holding ongoing maintenance agreements, which suggests repeat trust rather than one-off jobs. The sample is small enough that you should weigh it accordingly and ask them directly about their current availability and response time commitments before booking, especially if you need emergency coverage during storm season.
Their work
What it's like working with them
Based on a sample of Google reviews (35 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Advanced Electrical Services Group Inc.
Ray is the standout technician mentioned by name in reviews — customers specifically praise his generator servicing work, noting he goes beyond the standard oil change to replace spark plugs, adjust cylinder valve compression, and thoroughly clean both the interior and exterior of the unit. The business has carved out a clear niche in Generac standby generator installation and ongoing maintenance, with multiple customers holding annual service agreements and calling on them for storm-related emergency callouts. On emergency generator faults during power outages, reviewers report rapid dispatch — one customer had a mechanic on-site quickly after a storm knocked out power and the standby unit failed to start. Beyond generators, the business also handles residential electrical work inside the home, which customers have described as reasonably priced. The crew on larger installation jobs, such as whole-home Generac backup systems, draws praise for competence and for responding fast when post-installation issues arise — even when the fault turned out to be a faulty propane regulator outside their scope of work.
Best for: Generac standby generator installation and annual servicing, emergency generator fault diagnosis during storm outages, and homeowners wanting an ongoing maintenance agreement with a specialist who knows their equipment.
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Claim This Profile — Free →Common questions about Advanced Electrical Services Group Inc.
What does Advanced Electrical Services Group specialise in?+
Based on customer reviews, the business has a strong focus on Generac standby generator work — covering full installations, annual maintenance servicing, and emergency fault diagnosis when units fail during power outages. Technician Ray is specifically mentioned for delivering thorough servicing that goes beyond a basic oil change, including spark plug replacement and cylinder valve adjustment. They also carry out general residential electrical work inside the home, which customers describe as reasonably priced. If you have a specific generator brand or model, it's worth confirming compatibility with them directly before booking.
Does Advanced Electrical Services Group offer emergency callouts?+
Multiple reviewers mention calling them during storms when backup generators failed to start, and report getting a mechanic on-site quickly. One customer noted a fault was not immediately obvious but the technician stayed with the job until it was diagnosed and fixed. That said, with only 35 total reviews on Google, it's hard to know how consistent this response time is across all circumstances. Ask them directly what their emergency availability looks like during peak storm periods, as demand can affect scheduling.
Do they offer ongoing generator maintenance agreements?+
Yes — several reviewers explicitly mention holding annual maintenance agreements with the business, and at least one credits the agreement as the reason they get priority service. Annual servicing appears to include oil changes, spark plug replacement, valve checks, and a thorough clean of the unit. This seems to be a core part of how they work rather than an add-on, so if you have a standby generator it's worth asking about their maintenance agreement terms and what's included.
What areas does Advanced Electrical Services Group service?+
The business is based in Queensland, but the reviews don't specify which suburbs or regions they cover. Given they handle both generator installations and emergency callouts, their service area likely extends beyond a single suburb, but you should confirm your location with them directly before assuming coverage. If you're in a regional area, it's especially worth asking whether travel fees apply.
What do customers say about the quality of their generator work?+
From the 5 reviews sampled, the feedback on generator work is consistently detailed and positive. One customer specifically compared Ray's servicing to a previous provider and called it far superior, noting extra steps taken like valve adjustments and cleaning that weren't done before. Another praised the crew on a full Generac installation and noted the business responded within an hour to a post-installation issue — even one that turned out to be outside their responsibility. The sample is small, so ask about their experience with your specific generator model when you reach out.