Adsafe Doors
Stephen has repaired 50-year-old sliding doors that other companies said needed full replacement.
Pricing is delivered as a phone estimate before they arrive, which most customers find reassuring, though two reviewers noted they couldn't get an itemised breakdown of parts versus labour costs — worth raising upfront if that matters to your decision. Recent reviews show more variation than earlier ones, with a handful of lower-rated experiences alongside continued five-star results, so it's worth asking specifically about warranty on parts and workmanship before booking, given one reviewer reported rollers failing within 12 months with no warranty offered.
Their work
What it's like working with them
Based on a sample of Google reviews (63 total)
“A brilliant job and hugely cheaper than a new door”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Adsafe Doors
Stephen and Jessie are the hands-on duo behind Adsafe Doors — Stephen diagnoses and leads the repair work, drawing on decades of hands-on experience with aged sliding door systems, while Jessie handles the physical assist and leaves the worksite vacuumed and clean before they leave. Their niche is decidedly narrow: sliding glass door repair, specifically roller replacement, track machining or replacement, and lock realignment on doors that homeowners and other tradies had written off as beyond saving. What makes them distinctive is their approach to old doors — multiple reviewers specifically mention doors that are 25, 30, even 50 years old being returned to one-finger-slide operation, often at a fraction of the cost of full replacement. Stephen typically provides a phone estimate upfront, and several customers note he explains the mechanical root cause clearly before touching anything. They operate residentially across greater Sydney, and review patterns suggest they're the right call when you've been told a door needs replacing and want a second opinion — not when you need a new door installed from scratch.
Best for: sliding glass doors on older or heritage properties that other tradies have said can't be repaired, homeowners wanting to avoid full door replacement costs, and urgent repairs where same-day or next-day attendance matters.
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Claim This Profile — Free →Common questions about Adsafe Doors
What types of sliding doors does Adsafe Doors specialise in?+
Adsafe focuses specifically on sliding glass door repair — not installation of new doors. Their work covers roller replacement, track machining or replacement, and lock realignment across a wide range of door types including stacker doors, heavy balcony glass doors, aluminium-framed doors, and doors from brands like Stegbar. Multiple reviews mention doors that are 25 to 50 years old being successfully repaired, suggesting Stephen has strong familiarity with older and non-standard door systems that newer tradespeople might not recognise.
How does Adsafe Doors handle pricing and quoting?+
Stephen provides a phone estimate before attending — several reviewers found this reassuring and noted the final price came in at or close to the quoted amount. However, at least two customers reported being unable to get an itemised breakdown of parts versus labour costs, which frustrated them. If you want a line-by-line quote, it's worth raising that expectation explicitly when you call, as this appears to be something he doesn't offer by default.
How quickly can Adsafe Doors usually attend, and do they service areas outside North Parramatta?+
Based on review patterns, many customers were seen the following day or within a couple of days of calling. One review notes a job was cancelled the day before because the suburb was deemed too far from North Parramatta, suggesting there are travel limits. Reviews mention jobs in Kingsford, Kellyville, and other parts of greater Sydney, but if you're more than roughly an hour's drive away, it's worth confirming they'll travel to your area before booking.
Do Stephen and Jessie offer any warranty on their repairs?+
Reviews don't consistently mention a warranty being offered, and one customer specifically reported that rollers failed within 12 months with no warranty provided on parts or workmanship. This appears to be an area where the business's policy isn't clearly communicated upfront. Ask directly about warranty terms before confirming the job — particularly for higher-cost repairs involving full track and roller replacement.
Is Adsafe Doors worth calling if I've already been told my door needs replacing?+
Quite possibly yes — this is one of the clearest patterns in the review sample. Multiple customers were quoted for full door replacement by other companies or assumed replacement was the only option, and Stephen assessed and repaired the door instead, at significantly lower cost. One reviewer was quoted over $4,200 by another provider; Stephen repaired the door for a fraction of that. If your door is aged or has been written off, a call to discuss the repair option costs nothing and may save you considerably.