Proper Window Cleaning
Byron calls back the same day — and customers say the second-storey results are the real surprise.
The full review pool is small given the business has only been active for around six months, so there's a limited track record to draw on, but the 28 reviews are uniformly positive with no pattern of complaints anywhere in the sample. For homeowners with hard-to-access upper-floor windows or glass carrying builder's residue or long-term grime, reviews suggest Byron and Damian are comfortable tackling jobs that require more than a basic wipe-down. Worth asking at quote time whether they service your specific suburb, given the business is based in Northmead but reviews reference jobs as far as Kellyville.
Their work
What it's like working with them
Based on a sample of Google reviews (28 total)
“cleaned all my windows and fly screens inside and out”
What they help with
Based on what their customers hired them for
How they stack up
Context from 132 gutter cleanings in Parramatta
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Proper Window Cleaning
Byron leads the team at Proper Window Cleaning, handling everything from single-storey residences to two-storey homes where reaching upper windows safely is the core challenge — several customers specifically called out how impressive the second-storey results looked. Damian joins Byron on larger jobs, with the two-man team praised for arriving on time, working without disruption, and leaving no mess behind. The business leans heavily into full interior and exterior window cleans combined with fly screen cleaning, and reviews mention trickier situations too — including builder's paint residue on new-build glass and years of accumulated grime and mildew reversed in a single visit. Byron is noted for quoting the same day an inquiry comes in and scheduling within a couple of days, which makes this a practical option for homeowners who've been putting off a clean rather than those facing an emergency. The business is GST-registered and operates as a company, so it's set up for straightforward invoicing whether you're a homeowner or a landlord preparing a property.
Best for: two-storey homes with hard-to-reach upper windows, full interior and exterior cleans including fly screens, and properties with stubborn grime or builder's residue on the glass.
Location
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Claim This Profile — Free →Common questions about Proper Window Cleaning
What areas does Proper Window Cleaning service?+
The business is based in Northmead, NSW, but reviews reference completed jobs in Kellyville and other surrounding suburbs. The exact service radius isn't listed publicly, so it's worth confirming your suburb when you reach out for a quote. Byron typically responds to inquiries the same day, so you won't be waiting long to find out.
Can Proper Window Cleaning handle two-storey homes?+
Yes — multiple customers specifically mention upper-floor windows as the reason they hired the team, with one noting their second-storey windows had been inaccessible until Byron cleaned them. Reviews describe the results on two-storey exteriors as among the most impressive parts of the job. If your home has difficult-to-reach windows, this appears to be a core part of what the business regularly handles.
Do they clean fly screens as well as windows?+
Fly screen cleaning is mentioned across several reviews as a standard part of the service alongside window cleaning, typically done inside and out in the same visit. Customers mention screens being cleaned on both single and double-storey homes. Confirm at quote time whether screens are included or priced separately for your job.
How quickly can Proper Window Cleaning fit me in?+
Based on reviews, Byron calls to discuss a quote the same day you submit an inquiry online, and scheduling within a couple of days is mentioned as standard. One customer in Kellyville noted the quick turnaround as a specific highlight. This makes the business a reasonable option if you're not in an emergency situation but don't want to wait weeks for a booking.
Can they handle windows with heavy grime, mildew, or builder's paint residue?+
Reviews mention at least three situations involving more challenging glass — including a new-build with paint left by the builder, windows with years of accumulated grime and mildew, and pool windows requiring careful attention. In each case, the customer described being pleased with the outcome. If your windows have been neglected for a long time or carry construction residue, it's worth describing the situation when you request a quote so Byron can assess the right approach.