Masters Pest Control Sydney
Repeat customers name Adam, Braydon, and Isaac across years of annual visits — and the written post-job report is a genuine bonus.
That kind of repeat loyalty is a practical signal that the treatments hold up, not just that the technician was pleasant on the day. Named technicians Adam, Braydon, and Isaac each appear across multiple independent reviews from different customers, which means the quality isn't tied to one person. The written service report provided after each job is worth confirming when you book — several reviewers flagged it as unexpectedly useful for tracking what was treated and when. If you're looking for long-term annual pest and termite management with a consistent technician, this team fits that model well; if you need an emergency same-day callout, confirm availability directly as reviews don't mention that scenario.
Their work
What it's like working with them
Based on a sample of Google reviews (82 total)
“cleaned out all the perimeter termite monitoring stations”
“I have been using this company for over 30yrs”
What they help with
Based on what their customers hired them for
How they stack up
Context from 176 pest controls in Parramatta
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Masters Pest Control Sydney
Ten years operating around Sydney's Hills District and inner suburbs has given this team a notably broad roster of named technicians — Adam, Braydon, Isaac, Ray, Shaun, Rick, and others — each praised for explaining exactly what they're doing before, during, and after the visit. Adam is the most frequently mentioned, consistently called out for crawling into tight subfloor and roof-space access points that others skip, and for leaving customers with a written service report alongside the invoice. Braydon handles recurring annual treatments and is trusted enough that long-term clients specifically ask for him by name; he's also done follow-up visits under warranty without extra charge when roach activity persisted after treatment. The work spans general pest spraying (interior and perimeter), termite inspections with monitoring station maintenance, termite baiting and barrier treatments, bird intrusion sealing (including pigeon nest removal and mite spraying), and ongoing annual contracts — making them a stronger fit for households wanting a single provider across multiple pest needs than for one-off emergency calls. They operate across both residential homes and commercial premises including apartment buildings and cafés, and their office staff — Janette, Kate, and Liam are named in reviews — are specifically praised for flexibility around rescheduling, which matters if your timeline shifts.
Best for: annual termite inspection and monitoring contracts, households wanting a consistent named technician each year, combined pest spray and termite inspection in a single visit, and pet-owning families needing reassurance on product safety.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Masters Pest Control Sydney
Can I request the same technician each year?+
Based on what customers describe, yes — several reviewers explicitly mention asking for the same technician at their next annual visit, and the company appears to accommodate this. Adam, Braydon, and Isaac are the names that appear most often across repeat-customer reviews. It's worth noting your preference when booking so the office can flag it on your account.
Do they provide any documentation after the job?+
Multiple reviewers specifically mention receiving a written service report alongside the tax invoice after each treatment. One customer described it as a detailed breakdown of what was treated and where. This is particularly useful for annual termite contracts where you want a record of each inspection cycle — confirm the format when you book if you need it for insurance or property records.
Are the treatments safe for pets and young children?+
At least three reviewers raised pet safety concerns before the job and reported their animals were unaffected afterwards — one specifically mentioned a kitten. The technicians appear willing to discuss product toxicity and application method before starting. If you have specific concerns about species or age of pets, raise them at booking so the technician can prepare appropriate alternatives or timing advice.
Do they handle termites, or just general pest spraying?+
They do both, and often combine them in a single visit. Reviews describe full termite inspections including roof space, subfloor, and perimeter monitoring station checks, alongside general pest spraying inside and out. Several customers have had ongoing termite baiting or barrier programs managed by the same company for multiple years. If you've had termite activity before, mention it at booking so the right technician and equipment are allocated.
What happens if pests return after treatment?+
At least a few reviewers describe warranty follow-up visits that were scheduled at no extra charge when pest activity continued after the initial treatment. One customer specifically mentioned Braydon returning for a second roach treatment under warranty. The warranty terms likely vary by service type, so ask for them in writing when you book rather than assuming coverage — but the pattern in reviews suggests the company does honour re-visit commitments.