Pro Plus Termite & Pest Control
Kevin walks pet-owning customers through every chemical he uses — before he starts the job.
That level of unprompted transparency is what separates him from the large national operators that several reviewers explicitly named and left behind. The business is GST-registered and has been operating for roughly four and a half years, with both Kevin and Kumar mentioned by name across repeat-client reviews, which suggests operational continuity rather than high turnover. If you're booking a termite inspection, ask upfront whether you'll receive the photographic report on the day — multiple reviewers received one, and it appears to be standard practice rather than an add-on.
Their work
What it's like working with them
Based on a sample of Google reviews (90 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 176 pest controls in Parramatta
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Pro Plus Termite & Pest Control
Kevin and Kumar are the two technicians customers name most often — Kevin handles the bulk of residential jobs including German cockroach treatments, termite inspections, termite barrier installations, rodent control, wasp nest removal, and possum management, while Kumar is specifically praised by longer-term clients for ongoing pest maintenance across multiple properties. What sets Kevin apart in reviews is his habit of walking customers through exactly what chemicals he's using and why, which matters particularly to households with pets — several reviewers mention he addressed pet-safety concerns without being prompted. The business covers a wide range of property types: apartments dealing with cockroach or bed bug outbreaks, houses needing full termite barrier systems with annual warranty check-ups, granny flats requiring compliance certification, and at least one commercial restaurant job. Multiple reviewers who had previously used large national pest control chains specifically switched to Pro Plus after feeling oversold or misdiagnosed, and several highlight that Kevin doesn't upsell or manufacture add-ons. Same-day and Sunday callouts appear in multiple reviews, making this a practical option when you've just moved in or discovered a problem that can't wait.
Best for: urgent same-day cockroach or bed bug callouts in apartments, full termite barrier installations with warranty follow-ups, households with pets needing transparent chemical disclosure, and homeowners who've had a frustrating experience with large national pest control chains.
Location
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Claim This Profile — Free →Common questions about Pro Plus Termite & Pest Control
Does Pro Plus Termite & Pest Control offer same-day or weekend appointments?+
Yes — multiple reviewers confirm same-day bookings, including at least one Sunday callout for a German cockroach problem in an apartment. Customers who called late at night also reported a prompt response and next-day attendance. If you have an urgent infestation, it's worth calling or messaging directly to check Kevin's availability rather than booking through a standard online form.
What does a termite inspection from Pro Plus include?+
Based on several reviews, the inspection involves a thorough physical assessment of the property followed by a detailed photographic report and a clear management plan. Kevin has been described as using a methodical approach rather than a quick walk-around, and clients note they received confirming photos and videos for every step of treatment. Annual check-up visits are included to maintain the warranty on barrier installations.
Is this service safe for households with pets?+
Pet safety comes up unprompted in multiple reviews, and Kevin is consistently noted for explaining which chemicals he's using and confirming they are pet-friendly before starting work. One reviewer with pets specifically said Kevin made her feel confident everything was handled safely and thoughtfully. That said, it's always worth mentioning your specific pets when you book so any relevant precautions can be confirmed for your situation.
Who will actually come to my home — Kevin or someone else?+
The majority of jobs in the reviews are carried out by Kevin, the primary technician. Kumar is also mentioned by name, particularly by clients who have used the business across multiple properties over several years. If you have a preference or want continuity for an ongoing maintenance arrangement, it's worth asking when you book.
What areas does Pro Plus Termite & Pest Control service?+
The business is based in Parramatta but reviewers mention jobs completed in Strathfield, Castle Hill, and across Sydney more broadly. Reviews reference both apartments and standalone houses, as well as at least one commercial restaurant. The exact service radius isn't specified publicly, so if you're outside the greater Parramatta area, confirm your location when you enquire.