UNBEATABLE REMOVALS PTY
Joe and Matt are named by multiple customers for piano moves through narrow passages and multi-storey stairs — a niche most removalists avoid.
Pricing transparency is a consistent positive: most customers report the quoted price matched what they paid, which is unusually reassuring in a category prone to on-the-day surprises. That said, 4 of the 50 sampled reviews describe pool table jobs going wrong — complaints include extra charges demanded on arrival, damage to property, and reassembly errors — so if you're booking a pool table move specifically, it's worth asking upfront exactly what's included in the quote, who will handle the job, and whether they carry tools to dismantle and re-level the table correctly.
Their work
What it's like working with them
Based on a sample of Google reviews (180 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 166 removalists in Parramatta
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About UNBEATABLE REMOVALS PTY
Unbeatable Removals punches well above its category weight by specialising in heavy specialty items — pianos, pool tables, and organs — that most general removalists won't touch or routinely damage. Joe is the core muscle of the operation, repeatedly praised for careful piano wrapping (multiple customers use the phrase 'layers of protection'), confident stair navigation, and arriving on time; Harrison runs the coordination side, handling quotes, scheduling pickups across multiple locations, and keeping customers informed throughout. Matt frequently works alongside Joe and draws specific praise for heavy lifting and problem-solving in tight spaces — one reviewer described the pair manoeuvring an upright piano through 37 steps in a narrow passage. The team has handled long-distance specialty moves — Sydney to Mildura for a grand piano, a pianola delivered two hours away on next-day notice — which sets them apart from metro-only operators. Pricing feedback across the 50 reviews we analysed is notably consistent: customers regularly report the quote came in below competitors without hidden costs added at the end. For general household moves they're capable, but the repeat, name-specific praise centres squarely on instrument and heavy-item relocations.
Best for: piano moves requiring careful stair navigation, long-distance specialty item transport, and cost-conscious movers wanting competitive quotes with minimal hidden fees.
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Claim This Profile — Free →Common questions about UNBEATABLE REMOVALS PTY
Does Unbeatable Removals specialise in piano moves or do general removals too?+
The majority of named praise in customer reviews centres on piano and heavy specialty-item moves — Joe and Matt are repeatedly called out for careful wrapping, stair work, and on-time delivery of upright and grand pianos. They do handle general household moves as well, with several customers praising efficient full-home relocations. If you have a piano, they're clearly experienced; for full-house moves they're capable but the depth of specific review evidence is thinner. It's worth mentioning the exact items you need moved when you call so they can assign the right crew.
What areas do they cover and can they do long-distance moves?+
The business is based in Parramatta and reviews confirm they operate widely across Greater Sydney — Chatswood to Manly, Katoomba, and Balmain all appear as job locations. Long-distance moves are confirmed: one customer had a piano moved from Sydney to Mildura, and another had a pianola delivered two hours from Sydney on next-day notice. If you're outside the metro area, call ahead to confirm availability and how interstate pricing is structured.
What do customers say about their pricing?+
Pricing is one of the most consistently praised aspects across the 50 reviews we analysed — multiple customers mention quotes coming in well below competitors, and several specifically note there were no hidden costs added at the end. One reviewer said the quote was 'less than half' what a dedicated piano mover charged. The exception flagged in a handful of reviews relates to pool table jobs, where some customers report extra charges being raised on the day; if booking a pool table move, confirm the full itemised quote in writing before the job starts.
Who are the main team members and what are they each known for?+
Joe is the most frequently named team member and draws consistent praise for hands-on piano moving — particularly careful wrapping, navigating stairs, and punctuality. Matt works regularly alongside Joe and is praised for strength and problem-solving in tight access situations. Harrison appears to handle coordination, quoting, and scheduling — several customers specifically mention his communication and responsiveness before and during the job. Other names — Laurence, Fidel, and Mark — appear in individual reviews but less frequently.
Do they have the right equipment for piano and pool table moves?+
For piano moves, multiple customers describe thorough wrapping in blankets and protective material, and the team has handled stairs, narrow corridors, and wet-weather conditions. Reviews don't describe specialist piano skates or hydraulic equipment specifically, but the outcomes for piano jobs are broadly positive. For pool table moves, a small number of reviews raise concerns about tools and levelling — one customer mentioned borrowing the homeowner's tools and another paid a second removalist to re-level the table afterwards. Ask specifically what tools and levelling equipment they bring for pool table jobs before confirming your booking.