We Move Sydney
Rami's truck-packing skills — praised across dozens of jobs — regularly turns two-trip moves into one.
The most decision-relevant caution is that the company uses subcontractors for some jobs, and roughly a quarter of the negative reviews in our sample describe a sharp drop in quality — slower pace, unexpected on-the-day charges for stairs or heavy items, and slow responses when things go wrong — on jobs where the assigned crew wasn't one of the named regulars. Before booking, ask directly whether your job will be handled by a We Move Sydney in-house crew, confirm that all potential surcharges (stairs, heavy items, parking) are itemised in writing on the quote, and clarify the claims process in writing if anything gets damaged — several reviewers found follow-up difficult.
Their work
What it's like working with them
Based on a sample of Google reviews (1,006 total)
“Rami is a magician with making everything fit into the truck”
What they help with
Based on what their customers hired them for
How they stack up
Context from 166 removalists in Parramatta
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About We Move Sydney
We Move Sydney handles both residential house moves and commercial office relocations across the Sydney metro, with crews frequently praised for tackling genuinely hard access — 70-flight narrow staircases, winding multi-story climbs, and difficult coastal approaches with no reported damage. Rami is the standout name across dozens of jobs, consistently credited with an almost spatial talent for packing trucks so efficiently that a single load covers what others need two trips for; he regularly pairs with Rian on the road and with Landy or Jim on larger crews. Greg and Will draw specific praise for care with fragile items like glass dining tables and for proactively advising on white goods storage, while Maryos and Salam are repeatedly mentioned for smooth handling of high-stress, complex-access jobs. The operation also covers storage, appliance disconnection and reconnection, and e-waste removal — Max and Serhad handled a washing machine swap including unhooking the old unit and disposing of e-waste in a single job, which sits well outside what most removalists will touch. Office coordination (Samantha and Dilani are named specifically) draws positive feedback for booking efficiency, and the company will price-match competitor quotes, which several customers cite as the deciding factor for choosing them.
Best for: residential moves involving difficult stair or tight-access buildings, commercial office relocations requiring efficient same-day turnaround, and customers who want to price-match an existing quote from another company.
Location
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Claim This Profile — Free →Common questions about We Move Sydney
Does We Move Sydney use its own crews or subcontractors?+
Both, based on our review sample. In-house crew members like Rami, Rian, Greg, Maryos, and Salam are repeatedly named and consistently praised for efficiency and care. A meaningful number of negative reviews, however, describe jobs handled by subcontractors where quality dropped noticeably — slower work, attitude issues, and unexpected charges. Before confirming your booking, ask specifically whether your job will be staffed by a We Move Sydney in-house crew and get that confirmed in writing.
How accurate are We Move Sydney's quotes?+
Several customers in our sample report being quoted one figure and charged significantly more on the day, with surcharges added for stairs, heavy items over 200kg, or extra trips that weren't flagged upfront. Other companies were described as more transparent by comparison. To avoid surprises, ask them to itemise all potential surcharges when you receive your quote — stairs, parking, item weight, insurance — and confirm the final figure in writing before the move date.
What happens if something is damaged during the move?+
The company does appear to offer a basic level of response — several reviewers mention receiving partial discounts or having missing items replaced after complaints. However, multiple customers report slow or non-existent follow-up, with one waiting seven weeks for a partial refund only after threatening legal action. Clarify the damage and claims process before you book: ask what insurance cover is included in your quote versus what costs extra, and confirm the complaints escalation path in writing.
Can We Move Sydney handle difficult access properties?+
Yes, and this is a genuine strength based on customer feedback. The crew — particularly Rami and Rian — are specifically praised for managing tight stairwells, 70-flight narrow staircases, winding multi-story climbs, and coastal access with restricted parking, typically without damage to furniture or walls. Rami is repeatedly credited with packing trucks so efficiently that single trips cover what others quote as two. If you have a tricky access situation, mention it in detail when requesting your quote.
Does We Move Sydney handle office moves and commercial relocations?+
Yes — multiple reviews specifically mention office relocations handled by crews including Jim and Rami, with praise for speed, care, and coordination. One customer highlights that the behind-the-scenes admin team made the lead-up to an office move straightforward. The company also goes beyond standard removalist scope in some cases, with crews completing appliance swaps (disconnecting old machines, setting up new ones) and e-waste disposal in a single visit.