At Your Tree Service
Shane's precision machinery work and Peter's hands-on quoting have earned this small Ryde crew a decade of repeat family customers.
Shane's name appears repeatedly in reviews specifically for machine operation in tight spots, so if your job involves working close to fences, neighbours' structures, or established garden beds, that's a meaningful detail to note. Pricing feedback is unusually consistent: pensioners, repeat customers, and first-timers all describe the cost as fair or better than expected, which suggests the quotes aren't inflated for first-time callers. For anyone scheduling non-urgent work, a handful of reviews mention brief delays due to rain or a busy calendar — worth factoring in, but reviewers uniformly say the wait was worthwhile.
Their work
What it's like working with them
Based on a sample of Google reviews (51 total)
“gave me tips for ongoing lawn and plant care”
“came to inspect, provide a quote and had the job done the day”
“the price was soooo right”
What they help with
Based on what their customers hired them for
How they stack up
Context from 186 tree servicess in Parramatta
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About At Your Tree Service
Peter leads this West Ryde-based tree service with a tight crew that includes Shane and Ben, and reviews make it clear each has a distinct role: Shane operates the machinery and is repeatedly praised for precision — particularly when working in confined spaces between houses or close to neighbouring properties — while Peter handles client communication, walk-around quotes, and final quality checks at the end of each job. The business covers tree removal, pruning, hedge trimming, and stump work, with a recurring pattern of customers originally hiring them for one job and then asking them to address additional plants spotted during the day. Multiple reviewers mention Peter's willingness to give honest, detailed arboricultural advice — including what can't be done safely, what to expect from roots under driveways, and how to maintain trees after the team leaves — rather than simply agreeing to whatever earns more work. Cleanup is a consistent distinguishing factor: reviews mention offcuts removed, driveways swept, sawdust cleared from streets, and neighbouring yards tidied without being asked. The team handles emergency callouts (storm damage, uprooted trees during lockdown) alongside planned maintenance, which makes them practical for both urgent situations and long-scheduled garden overhauls. Customers across the Ryde area frequently return for repeat visits or refer immediate family members, with at least one reviewer noting their family has used Peter's team for ten years.
Best for: residential tree removal in tight suburban blocks, storm-damage emergency callouts in the Ryde area, full-day garden overhauls combining pruning and removal, and homeowners who want the owner personally involved from quote to final inspection.
Location
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Claim This Profile — Free →Common questions about At Your Tree Service
What areas does At Your Tree Service cover?+
The business is based in West Ryde and reviews reference completed jobs across the Ryde local government area, including properties in Ryde itself. Reviews don't specify a hard service boundary, so if you're in a neighbouring suburb like Meadowbank, Eastwood, or Shepherds Bay, it's worth calling Peter directly to confirm. Given the volume of reviews from the immediate Ryde area, local jobs appear to be the core focus.
Does At Your Tree Service handle emergency callouts for storm-damaged trees?+
Yes — multiple reviews confirm the team responds to urgent situations, including a case where a tree came down across a neighbour's fence during COVID lockdown and Peter inspected, quoted, and completed the job the same day. Another reviewer had a large tree uprooted in high winds removed from a tight space between two houses without damage. If you have a storm emergency, calling Peter directly is the fastest route — reviews suggest he responds quickly to initial contact.
What do customers say about pricing?+
Pricing feedback is one of the most consistent threads across the 47 reviews analysed — phrases like 'very reasonable,' 'competitively priced,' and 'fair' appear across jobs ranging from single-tree removals to full-day multi-tree projects. One reviewer specifically mentions a discounted quote was provided for a pensioner. There's no pattern of surprise charges or scope creep; several customers note the quote given upfront matched what they paid.
Who actually shows up to do the work — is it the owner or a subcontracted crew?+
Peter, the owner, personally handles quotes and is frequently present at the job site, particularly for the final check-in. Shane is the key crew member who operates the machinery and is mentioned by name in numerous reviews for precision work, especially in tight or complex situations. Ben is also named in several reviews as part of the regular team. This is a small, consistent crew rather than a rotating pool of subcontractors, which appears to be why customers repeatedly comment on continuity of quality.
Do they clean up after the job, and what happens to the green waste?+
Cleanup is one of the most praised aspects of the service — reviewers describe offcuts being taken away, driveways swept of sawdust, leaves cleared from the street, and even neighbouring yards tidied without being asked. Customers who want to keep the material have options too: one reviewer asked for mulch and wood chips to fill a raised garden bed and Peter arranged this, while another had logs cut into firewood at no extra charge. If you have a preference for what happens to the green waste, it's worth mentioning when booking.