Unique Waterproofing Solutions
Matt and the team named by multiple customers for balcony leaks that held through heavy rain.
That said, across those 3 reviews, the standout pattern is customers returning for additional work and recommending the business by name, which is more telling than a one-off five-star rating. The technicians named — Matt (appears in two separate jobs) and Ash as the hands-on principal — are consistently described as thorough rather than quick, which matters for waterproofing work where a rushed fix tends to reappear after the next downpour. Before booking, ask them specifically about their approach for your property type and whether Ash or Matt will be attending the job in person, since that hands-on involvement seems to be what customers valued most.
What it's like working with them
Based on a sample of Google reviews (5 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 142 waterproofings in Parramatta
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Unique Waterproofing Solutions
Matt is the name that comes up most in these reviews — he handled the on-site assessment for a century-old inner Sydney terrace, and two separate customers name him and a second Matt for balcony waterproofing work, describing them as thorough and determined to get the job done properly. Ash, identified as the boss, makes site visits during jobs rather than disappearing after the quote — a detail that stood out to at least one customer dealing with a complex penetrating damp problem on a heritage property with tight side-lane access. The work described spans structural waterproofing for older terrace walls and balcony leak repairs, with one customer also using them for follow-on plumbing work around the house, suggesting broader capability beyond just membrane and sealing jobs. The terrace house job involved patching, waterproofing, and repainting an external wall — the kind of multi-trade scope that simpler operators tend to sub out or decline. If you're dealing with an older property, a tricky access situation, or ongoing damp that previous attempts haven't fixed, this team appears comfortable with the diagnostic and remediation side rather than just surface-level fixes. Based in Castle Hill but clearly willing to travel into inner Sydney for the right job.
Best for: penetrating damp repairs in older or heritage homes, balcony waterproofing where previous fixes haven't lasted, and complex jobs with tight access or multi-trade scope.
Location
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Claim This Profile — Free →Common questions about Unique Waterproofing Solutions
What types of waterproofing jobs does Unique Waterproofing Solutions handle?+
Based on the reviews available, they've handled penetrating damp in older terrace houses, balcony waterproofing and leak repairs, and external wall patching and repainting. One job involved a narrow side-lane terrace over 100 years old, suggesting they're comfortable with heritage and access-restricted properties. They also appear to carry out associated plumbing work, with at least one customer using them for both waterproofing and plumbing on the same property. If your job involves a specific structure or access challenge, it's worth describing it in detail when you request a quote.
Who will actually show up to do the work — and is the owner involved?+
Two technicians named Matt are mentioned in separate reviews handling on-site waterproofing work. Ash is identified as the boss and, at least on one larger job, visited the site multiple times during the works rather than only at the quoting stage. This level of owner involvement was specifically noted as reassuring by a customer dealing with a complex damp problem. Worth confirming at quote stage whether on-site management will be available for your job.
Does Unique Waterproofing Solutions travel outside Castle Hill?+
At least one reviewed job was completed in inner Sydney — specifically on a terrace house — so they're not limited to the Hills District. The distance didn't appear to affect the level of service described. That said, with only a handful of reviews available, we can't confirm how wide their regular service area is, so ask directly when you make contact.
What do customers say about pricing?+
One reviewer described the quoted price as 'high' but added that it 'seemed fair for the amount of work involved' — suggesting pricing is on the premium side but tied to thorough scoping rather than padding. No other reviews commented specifically on cost. If budget is a concern, it's worth asking for a detailed breakdown of what's included in the quote before committing.
Can Unique Waterproofing Solutions help with ongoing or recurring damp problems?+
Yes — one of the reviewed jobs involved a customer who described 'ongoing penetrating damp problems' with a heritage terrace house that had clearly been an issue for some time. The team assessed the property, scoped the work, and completed a full patch, waterproof, and repaint of the affected wall. The customer felt confident the fix would last. If you've had previous attempts at fixing a damp problem that haven't held, this appears to be the kind of remedial job they're set up for.