About Clean Penrith/Ex Godfreys
Imam regularly fixes vacuums for free rather than pushing customers toward a new purchase.
From the 39 reviews we analysed, a secondary thread involves customers who lost their Godfreys service relationship and found Imam could handle complex situations that bigger chains couldn't, including out-of-warranty repairs and parts sourcing for discontinued models. Staff member Aaryan draws specific praise for cordless vacuum demonstrations and honest trade-in assessments. The business is GST-registered and operating as a company, which matters if you're making a larger purchase and want a formal receipt. If you're sending a machine in for repair from outside the Penrith area, reviews suggest confirming the repair quote upfront — one customer noted the initial estimate was higher than expected before Imam worked toward a better outcome.
Their work
What it's like working with them
Based on a sample of Google reviews (43 total)
“gave demonstrations much better than trying to buy online”
What they help with
Based on what their customers hired them for
How they stack up
Context from 170 carpet cleanings in Penrith
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About About Clean Penrith/Ex Godfreys
Imam (also spelled Iman in some reviews) is the owner-operator behind About Clean Penrith, which stepped into the gap left when Godfreys closed its Nepean Square store — and several reviewers who were loyal Godfreys customers specifically mention following Imam here from that era. The shop sells and repairs vacuum cleaners and floor-cleaning equipment, stocking brands including Dreame, Tineco, Akitas Pro, Kobold, Bissell, and Roborock, with in-store demonstrations that let buyers see machines running before committing. What reviewers flag most consistently is Imam's willingness to recommend the cheaper option or repair an existing machine rather than push a new sale — multiple customers note he diagnosed and fixed vacuum problems without charging at all. A team member named Aaryan also appears in reviews and is praised specifically for hands-on product demonstrations, transparent trade-in valuations, and a non-pushy sales style on cordless vacuums. For anyone outside the Penrith area, reviews confirm the shop has handled vacuum repairs posted from Queensland, including navigating post-Godfreys warranty situations that no local store could resolve. The business suits homeowners who want to see and compare floor-cleaning equipment in person, need a repair rather than a replacement, or are upgrading from an older system and want expert guidance on what will actually suit their household.
Best for: homeowners wanting to repair a vacuum rather than replace it, buyers who want a live product demonstration before committing to a floor-cleaning purchase, and customers outside the Penrith area needing postal vacuum repairs when no local option is available.
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Claim This Profile — Free →Common questions about About Clean Penrith/Ex Godfreys
Can About Clean Penrith repair my vacuum rather than replace it?+
Repairs are a core part of what the shop does, not a sideline. Reviews describe Imam diagnosing and fixing vacuums on the spot — in some cases at no charge — and specifically talking customers out of buying a new machine when a repair would do the job. The shop has also sourced parts for older and discontinued models, including machines originally purchased through Godfreys. If you're unsure whether repair or replacement makes more sense, customers consistently say Imam will give you an honest answer rather than push you toward a sale.
What vacuum brands does About Clean Penrith stock?+
Reviews mention Dreame, Tineco, Akitas Pro, Kobold, Bissell, and Roborock as brands stocked or demonstrated in-store. The range appears to cover robot vacuums, cordless stick vacuums, corded upright models, and combination vacuum-mop units for hard floors. Because the shop offers in-store demonstrations, you can see how machines perform before buying — something several reviewers specifically valued over purchasing online. For the most current range and pricing, it's worth calling ahead or visiting the Penrith store directly.
I'm not in Penrith — can I still use About Clean Penrith for repairs?+
Reviews confirm the shop has accepted machines sent by post for repair, including from customers in Queensland. One detailed review describes a customer with a post-Godfreys warranty situation who shipped their vacuum to Imam, received regular communication throughout, and had the repaired machine returned in working order. If you're planning a postal repair, customers suggest confirming the repair estimate before proceeding, as one reviewer noted the initial quote was higher than expected before a revised solution was agreed upon.
Who are the staff at About Clean Penrith and what are they each good at?+
Imam is the owner-operator and the person most reviewers mention — he's praised for deep technical knowledge of vacuum mechanics, honest advice on repairs versus replacements, and a willingness to spend time on your specific situation. Aaryan is a sales team member who appears in more recent reviews and is specifically noted for thorough product demonstrations, honest trade-in pricing on older machines like Dyson, and a non-pressured sales approach. Jay is also mentioned by one reviewer for extensive working knowledge of both vacuum cleaners and carpet shampooers.
Does About Clean Penrith offer any discounts or trade-in deals?+
Several reviews mention discounts being offered without customers needing to negotiate — phrases like 'gave us a discount' and 'great discount' appear across multiple reviews. Aaryan is specifically praised by one reviewer for offering a competitive trade-in price on a used Dyson alongside a new cordless vacuum purchase, bundled with a three-year service plan. Pricing is described across reviews as reasonable compared to other retailers, though the shop stocks some premium brands that carry higher price points — reviewers note the demonstrations and after-sales support are part of what justifies the cost.