NextGen Living
Takes on wide-span and complex motorised blind jobs that other companies turn away.
Sales contacts Glenn and Moin are repeatedly credited with genuine pre-sales advice rather than a push to sign, and the installation crews generally deliver clean, on-time work with in-person app and remote setup. That said, the repair and warranty experience is visibly inconsistent: roughly six reviewers describe being strung along with phone promises that never converted to a booked attendance, while other customers report the same team fixing issues promptly — so after-sales outcomes appear to depend on timing and who picks up the case. Before committing, it's worth asking Faisal directly what the current repair queue looks like and getting a written timeframe for warranty work, especially if you're outside the Sydney metro area.
Their work
What it's like working with them
Based on a sample of Google reviews (166 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 190 curtains & blindss in Penrith
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About NextGen Living
NextGen Living specialises in motorised outdoor blinds — including zip track systems, electric screens, and wind-sensor-equipped installations — with a particular strength in enclosing alfresco areas, pergolas, and carports that other companies won't touch due to size or substrate constraints. Sales consultants Glenn and Moin (also referred to as Moied/Moit) handle measure-and-quote; Glenn is consistently praised for patient explanations and zero-pressure follow-up, while Moin is noted for honest product matching and delivering competitive pricing on complex jobs like 9-metre-wide spans. On the installation side, named crews including Mukesh, Avi, Preet, Yugham, and Dharmesh handle fit-out, and multiple reviewers highlight the team's willingness to configure motorised systems with a mobile app and explain controls before leaving. Faisal manages post-installation support and is specifically mentioned as responsive to warranty queries and repair scheduling. The business services both residential homeowners and commercial clients — one business five hours from Sydney received a quoted delivery without a site visit — making them a practical option outside the immediate Sydney metro. They work at the more accessible end of the pricing spectrum compared to larger blind companies, which makes them appealing for multi-blind jobs, though a handful of customers report inconsistency in after-sales follow-through once a repair is needed.
Best for: alfresco and pergola enclosures with motorised zip track blinds, wide-span or technically complex outdoor blind jobs that other companies have declined, and commercial clients needing outdoor blind solutions with remote delivery.
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Claim This Profile — Free →Common questions about NextGen Living
What areas does NextGen Living service?+
NextGen Living is based in Jamisontown, NSW, and primarily serves the greater Sydney region. However, at least one commercial client located approximately five hours from Sydney received a quoted delivery and installation without requiring a site visit, suggesting they can accommodate regional jobs for the right project. If you're outside western Sydney, it's worth calling to confirm coverage and any travel costs before requesting a quote.
Does NextGen Living handle large or unusual outdoor blind installations?+
Yes — this is one of the areas where they stand out. Multiple reviewers specifically mention that other blind companies refused their job due to span width or substrate type, but NextGen Living proceeded successfully. One customer had a 9-metre motorised blind installed, which was cited as something competitors wouldn't provide. If you have a tricky alfresco, wide pergola, or non-standard installation, this is worth raising with their sales team directly.
What do customers say about NextGen Living's pricing?+
Pricing is consistently mentioned as a strength, particularly for motorised and zip track outdoor blinds. Reviewers describe the quotes as competitive compared to other companies they approached, and several note that NextGen Living included features like wind sensors at a lower cost than rivals. Sales consultants Glenn and Moin are both noted for providing quotes without applying pressure to sign, which several customers appreciated when comparing multiple suppliers.
How does NextGen Living handle after-sales repairs and warranty issues?+
This is the most variable part of the experience based on the 50 reviews we analysed. When things go wrong, some customers report Faisal and the team responding quickly and scheduling fixes within two weeks. However, around six reviewers describe a pattern of receiving follow-up phone calls with promises to attend, but never having a repair actually booked or completed. If you have a warranty issue, ask for a written confirmation of the service date rather than relying on verbal commitments over the phone.
Do the installers set up the motorised blind controls on the day?+
Yes — multiple customers specifically mention that the installation crew configured the mobile app and remote control on-site before leaving, and walked them through how the system works. This appears to be standard practice rather than an add-on. One reviewer also noted that when they had a question after installation, the sales team remained contactable and helpful, though after-sales repair response is more variable than the initial installation experience.