Riverland Blinds
The team other blind companies send customers to when they say a job can't be done.
Jason and Steve are the faces of the business: Jason is named by customers for his product knowledge, his patience in colour and material selection, and his willingness to fix problems (including one case where he repaired doors his company hadn't even installed). The office team — Brittany and Kasey — are called out by name for keeping the process smooth between quote and install, which matters especially for larger jobs like whole-house blind replacements or complex motorised setups. Minor hiccups do appear in a handful of reviews, but those customers consistently note the issues were resolved quickly and without pushback, which is a more useful signal than a flawless first attempt. If you're in an outlying suburb, have a job previous suppliers refused, or want a motorised system with zone control, this is a team worth calling.
Their work
What it's like working with them
Based on a sample of Google reviews (80 total)
“found a solution to my privacy problem when everyone else said it was too difficult”
“37 blinds, all motorised with remotes targeted to specific areas”
“always struggle to get people to come and give quotes but the friendly and reliable team came”
What they help with
Based on what their customers hired them for
How they stack up
Context from 190 curtains & blindss in Penrith
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Riverland Blinds
Jason leads the on-the-ground work at Riverland Blinds and is the name customers mention most — praised specifically for arriving on time, explaining product options clearly, and finding solutions that other suppliers turned down as too difficult (one customer's outdoor privacy screening was refused by every other installer before Jason solved it). Steve handles installations and quoting alongside Jason, with repeat customers noting both men return for the install after doing the quote — a continuity that reduces miscommunication. Brittany and Kasey run the office, and multiple reviews single out the admin team for proactive communication, keeping customers informed between quote and install. The product range is genuinely broad for a local operator: roller blinds (including motorised with zone-specific remotes), plantation shutters, vertical blinds, zip screens, linen S-curve curtains, security doors, pleated screen doors, and flyscreen repairs — covering the full envelope of a home. They service well beyond Penrith, with Blue Mountains customers in Blackheath and other outlying suburbs regularly calling them out when closer operators won't travel. A consistent detail across many reviews is that installers clean up thoroughly and leave no mess, and minor post-install issues are handled without dispute — one customer had a blind fixed five years after installation at no charge.
Best for: whole-house blind and shutter fit-outs with motorised options, outlying suburb homeowners (Blue Mountains, outer west) whose jobs others have declined, and customers wanting a single team to handle blinds, screen doors, and security doors in one relationship.
Location
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Claim This Profile — Free →Common questions about Riverland Blinds
Does Riverland Blinds service the Blue Mountains and areas outside Penrith?+
Yes — multiple reviews from customers in Blackheath and other Blue Mountains locations confirm they travel to areas where other blind and door companies routinely refuse to quote. Customers specifically mention that Riverland was the only company willing to come out. If you're in an outlying area, it's worth calling them directly to confirm your suburb, but the pattern in reviews suggests they cover a broader geographic range than most Penrith-based operators.
Who will I be dealing with at Riverland Blinds?+
Jason is the most-mentioned team member and typically handles quoting and installation — customers praise him for arriving on time, knowing the product range in depth, and helping with colour and material decisions. Steve works alongside Jason on installations and quoting. Brittany (also called Britt) and Kasey manage the office and are frequently mentioned for keeping communication clear between quote and install. For larger or more complex jobs, customers note that Jason and Steve often return together for the installation after completing the quote.
Can Riverland Blinds handle motorised blind systems?+
Yes — one reviewer had 37 motorised blinds installed with zone-specific remotes, and described the process from product selection through to post-install support as seamless. Motorised duo roller blinds also appear in reviews from smaller residential jobs. If you're planning a motorised system, customers suggest Jason is particularly helpful in the advice phase around material choices and configuration before you commit.
What do customers say about Riverland Blinds' pricing?+
Pricing feedback across the reviews is consistently described as competitive or reasonable — several customers mention comparing multiple quotes and choosing Riverland on price as well as service. One reviewer noted Riverland didn't push expensive products they didn't need, and another said the team helped trim unnecessary additions from their quote. Reviews don't give specific dollar figures, so it's worth getting a quote for your job, but budget concerns are rarely mentioned as a negative.
How does Riverland Blinds handle problems or repairs after installation?+
The pattern across reviews is that post-install issues are resolved without dispute. One customer had a blind with a snagged cord fixed five years after installation at no charge. Another had a screen door shortened after retiling — a small job — and found Riverland willing to take it on for an existing customer at a reasonable price. There is one review mentioning a delay in getting a jammed blind repaired during a busy pre-Christmas period, so turnaround on repairs may vary by season — worth asking about current availability if timing is critical.