HQ Services Electrical, Air Conditioning & Plumbing
Three separate trades — one team: customers name Luke, Grant, and crew for electrical, plumbing and AC jobs handled without fuss.
Grant's practice of honouring original quotes even when jobs blow out is called out explicitly by more than one customer, making him worth asking about upfront pricing on complex plumbing work. The team's ability to coordinate electrical, plumbing, and air conditioning under a single booking is practical for anyone managing a renovation or rental property where trade scheduling is a headache — several landlords and commercial operators specifically mention this as the reason they keep coming back.
Their work
What it's like working with them
Based on a sample of Google reviews (159 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About HQ Services Electrical, Air Conditioning & Plumbing
Luke leads the electrical side of HQ Services, with reviews specifically praising him for sensor lighting, security camera systems, switchboard upgrades, feature lighting, pool connections, and smart home setups — he's the person customers call when they want modern tech integrated cleanly into a home. Grant handles plumbing and is repeatedly named for jobs ranging from blocked stormwater pipes and sewage line replacements to bathroom renovations and garden tap installations — customers note he sticks to quoted prices even when jobs run longer than expected, which is rare enough that multiple reviewers called it out explicitly. The broader team — including Jake, Josh, Declan, Tim, and Brodie — handles air conditioning installs alongside the electrical and plumbing work, meaning a homeowner can book one company across all three trades rather than coordinating separate contractors. Declan is specifically mentioned for rapid response, showing up within an hour for a fault diagnosis, while Josh draws praise for bathroom electrical upgrades and post-job cleanup. The business serves both residential homes and commercial premises, with reviews from a physiotherapy clinic owner, rental property managers, and a shop operator, suggesting they're comfortable handling jobs across property types. For older homes or complex renovations, multiple reviews note the team proactively identifies safety issues beyond the original scope — useful if you're buying a 1930s renovator or dealing with wiring left behind by a previous owner.
Best for: multi-trade renovations needing electrical and plumbing coordinated under one company, urgent callouts where same-day response matters, homeowners wanting smart lighting or security camera systems integrated cleanly, and rental property managers dealing with recurring maintenance across trades.
Location
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Claim This Profile — Free →Common questions about HQ Services Electrical, Air Conditioning & Plumbing
Can HQ Services handle electrical, plumbing and air conditioning in a single visit or booking?+
Yes — this is one of the things customers specifically mention as a reason to use them. Luke leads the electrical and air conditioning side, Grant handles plumbing, and the team coordinates across trades so you don't need to manage separate contractors. Several reviewers managing renovations or rental properties called this out as a genuine practical advantage. It's worth mentioning all the trades you need upfront when you call so they can plan accordingly.
What areas does HQ Services cover beyond Penrith?+
Reviews mention jobs completed on the Central Coast in addition to the Penrith base, suggesting they travel for the right job. However, the platform data only confirms Penrith as their listed location, so it's worth calling to confirm whether your suburb is within their standard service area before booking.
How does HQ Services handle pricing, and do they stick to quotes?+
Multiple customers specifically note that Grant (plumbing) honoured the original quoted price even when jobs took longer than expected — one reviewer offered to pay more and Grant declined. Luke's electrical pricing is described across several reviews as competitive and reasonable. That said, pricing always depends on job scope, so getting a quote upfront and confirming it's fixed-price is still sensible practice.
How quickly can HQ Services respond to an urgent job?+
Rapid response is a recurring theme — Declan (electrical) is specifically mentioned arriving within an hour for a fault diagnosis, and Grant (plumbing) is praised for prompt attendance to a plumbing emergency. Luke is noted for making late-afternoon assessments to ensure next-day installs run smoothly. For genuine emergencies, calling directly rather than booking online will give you the fastest answer on availability.
Does HQ Services work on commercial properties or just residential homes?+
Reviews include a physiotherapy clinic owner, a shop owner with blocked pipes, and mentions of factory lighting installations, so they clearly take commercial jobs. The business is GST registered, which means they can invoice appropriately for business clients. If your job is a larger commercial site, it's worth describing the scope upfront so they can send the right team.