Better Windscreens
Andrew fixes windscreen chips in around 15 minutes — at roughly half the price customers were quoted by dealerships.
The 5 reviews we saw all describe same-day or next-morning availability and repair times around 15 minutes, though whether that reflects his typical schedule or quieter periods isn't something we can confirm from this small sample. If you're dealing with a fresh chip and want a quick, affordable fix without navigating an insurance claim, it's worth ringing Andrew directly — ask whether he can match the turnaround times reviewers mention and confirm pricing upfront, since individual quotes will vary.
Their work
What it's like working with them
Based on a sample of Google reviews (185 total)
“50% cheaper than dealerships and large glass businesses”
“lovely man, likes a chat and you can hardly notice the spot”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Better Windscreens
Andrew runs Better Windscreens as a sole operator out of Penrith, and what sets him apart in the reviews is the combination of speed and price — customers specifically call out that he's around 50% cheaper than dealerships and large glass chains while delivering results where the repair is barely visible. He focuses on windscreen chip and crack repairs, catching damage early before it spreads into a full replacement — a meaningful distinction for drivers who've just picked up a rock strike on the motorway. Andrew is the person you'll deal with from first call to job completion, and reviewers note he's easy to talk to while remaining genuinely professional, which makes the experience feel different from a drive-through glass chain. Turnaround times mentioned in reviews are notably fast — jobs have been completed in around 15 minutes, with same-day or next-morning bookings even when he's been described as extremely busy. For Penrith-area drivers looking to avoid insurance claims or dealership markups on minor windscreen damage, this is the kind of solo operator who competes on value and personal accountability rather than brand recognition. After roughly seven years in business, he's clearly built a client base that comes back through word-of-mouth referrals rather than advertising.
Best for: same-day windscreen chip repairs after a rock strike, drivers looking to avoid dealership or insurance-claim pricing on minor glass damage, and Penrith-area motorists who prefer dealing directly with the tradesperson doing the work.
Location
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Claim This Profile — Free →Common questions about Better Windscreens
How quickly can Better Windscreens fit me in for a repair?+
Reviewers consistently mention same-day or next-morning bookings, with at least one customer noting Andrew squeezed them in despite being extremely busy. Repair jobs themselves have been completed in around 15 minutes according to multiple reviews. That said, Andrew is a sole operator, so availability will vary — call ahead rather than assuming a slot is open. Mornings seem to work well based on the booking patterns customers describe.
How does Andrew's pricing compare to dealerships or larger glass companies?+
At least two customers in the reviews we saw made direct comparisons, with one specifically stating Better Windscreens was around 50% cheaper than dealerships and large glass businesses. Reviewers also use words like 'reasonable' and 'competitive' to describe the cost. Pricing will depend on the size and location of the damage, so get a quote directly — but the pattern across reviews suggests you're unlikely to pay chain-store rates here.
What type of windscreen damage does Andrew work on?+
The reviews we analysed focus specifically on chip and rock-strike repairs — the kind of minor damage that, if left untreated, can spread into a full crack requiring a full replacement. Several customers mention catching damage early and having it fixed on the spot. Reviews don't mention full windscreen replacements, so if your screen is already cracked across a large area, confirm with Andrew directly whether that's within the scope of what he offers.
Is Better Windscreens suitable for someone who's never dealt with windscreen damage before?+
Based on the reviews we saw, Andrew seems well-suited to first-timers — customers describe him as friendly, willing to chat, and professional without being intimidating. Multiple reviewers mention he handled their concerns straightforwardly without upselling. Being a sole trader rather than a chain means you're talking directly to the person doing the work, which reviewers found refreshing compared to larger businesses.
Where is Better Windscreens located and what areas does it cover?+
Better Windscreens operates out of Penrith in NSW. Reviews don't specify a service radius or mention whether Andrew travels to customers, so it's worth confirming whether he works on-site at a fixed location or offers mobile repairs. Given he's a sole operator based in Penrith, Western Sydney drivers are likely his primary customer base — but call to confirm if you're coming from further afield.