Vivid Glass Solutions
Michael repaired a customer's pool gate latch on the spot — and didn't charge a cent for it.
The standout data point is the pool gate repair: Michael assessed the job, fixed what was already there, and didn't bill for it — a decision that says something about how he prices work. At eight-plus years in the trade and GST registered, he's an established sole trader rather than a new entrant, though with such a small review pool it's too early to speak confidently about his range across different glass types or larger projects. If you're booking him, ask specifically whether your job type (frameless shower screens, pool fencing, mirrors, or other glazing) is something he regularly takes on.
Their work
What it's like working with them
Based on a sample of Google reviews (4 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Vivid Glass Solutions
Michael runs Vivid Glass Solutions as a sole trader out of Jordan Springs, bringing around eight years of hands-on glazing experience to residential jobs across Western Sydney. Reviews highlight shower screen replacements and pool gate hardware as two concrete jobs he's taken on — and he handles both the measure-up and installation himself, which keeps turnaround times tight (one customer noted measure to install in just a few days). What stands out from the reviews isn't the speed alone but a specific moment of honesty: when a customer called expecting to pay for a replacement pool gate latch, Michael repaired the existing one and charged nothing. That kind of call — fixing rather than replacing when repair is possible — is worth knowing upfront if you're worried about being upsold. As a GST-registered sole trader, you're dealing directly with the person doing the work every time, and Michael appears to follow up after installation to check everything is holding up. He looks best suited to homeowners who want a single point of contact for smaller-to-medium residential glass jobs — frameless or semi-frameless shower screens, pool fencing hardware, and similar domestic glazing work — rather than large commercial contracts.
Best for: residential shower screen replacement, pool gate hardware repair where you want an honest assessment before committing to replacement costs, and small-to-medium domestic glazing jobs where direct contact with the tradesperson from start to finish matters.
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Claim This Profile — Free →Common questions about Vivid Glass Solutions
Who actually does the work at Vivid Glass Solutions?+
Michael is the sole trader behind the business and handles jobs directly — customers name him by name across all four reviews. This means you're dealing with the same person from quote through to installation, with no subcontracting layers in between. One reviewer specifically called out that Michael followed up after the job was done to check there were no issues, which suggests he stays personally accountable for his work.
How quickly can Vivid Glass Solutions complete a job?+
Based on reviews, the turnaround from measure to completed installation can be as short as a few days once materials are ordered. One customer noted that their shower screen was ordered and installed within a week of the initial conversation. These timelines will depend on material availability and job complexity, so it's worth asking Michael for a specific estimate when you enquire.
Does Vivid Glass Solutions try to upsell or replace parts unnecessarily?+
One reviewer called out the opposite experience: they contacted Michael expecting to pay for a replacement pool gate latch and he repaired it on the spot without charging anything. That's a single data point from a small review pool, but it's a notable one. If you're unsure whether your glass or hardware needs replacing versus repairing, it appears worth asking Michael to assess first before committing to a full replacement.
What types of glass jobs does Vivid Glass Solutions handle?+
Reviews specifically mention shower screen replacements and pool gate hardware as completed jobs. The business is listed under Glass & Glazier services and has been operating for around eight years. Reviews don't cover the full range of services in detail, so if you have a specific job type — such as window glazing, splashbacks, or balustrades — confirm directly with Michael whether it falls within his regular scope of work.
What areas does Vivid Glass Solutions service?+
The business is based in Jordan Springs, NSW, which sits in the Penrith local government area in Western Sydney. Reviews don't specify the exact service radius, so if you're outside the immediate Penrith/Western Sydney region, it's worth checking with Michael directly whether he covers your suburb. As a sole trader, travel distance may affect availability and pricing for jobs further afield.