Roofmate External Cleaning (REC)
Gareth provides written quotes before every job and customers name him specifically for following through on them.
The business provides written quotes before starting, which is a practical safeguard worth confirming when you contact them. If you're in or around the Blue Mountains and want a local gutter cleaning or soft wash service with a clear point of contact and transparent pricing, this looks like a reasonable fit — though with 4.6% sample coverage, confirming availability and scope for your specific property type is worth a direct call.
Their work
What it's like working with them
Based on a sample of Google reviews (109 total)
“Dan who came and cleaned the gutters was professional, on time and friendly”
“prices are fair and their service is great”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Roofmate External Cleaning (REC)
Gareth leads RoofMate External Cleaning and is the primary point of contact across the job lifecycle — reviews consistently flag him for clear communication from first quote through to completion, and for making time when scheduling is tight. His team member Dan handles on-site work and is specifically noted for punctuality, professionalism, and a friendly manner on the day. The business offers both gutter cleaning and roof washing, with the soft wash method mentioned for concrete roof tiles — a gentler approach than pressure washing that suits older or more fragile tile surfaces. Written quotes provided before any work begins appear to be standard practice, which reduces the risk of pricing surprises. As a locally based company operating out of the Blue Mountains, they appear to attract customers who value supporting a known local operator rather than a larger metro franchise. The business is best suited to homeowners wanting a reliable maintenance service with clear upfront pricing and a named contact who actually responds.
Best for: Blue Mountains homeowners wanting gutter cleaning with upfront written quotes, older concrete tile roofs needing a soft wash approach, and residential maintenance jobs where clear communication with a named contact matters.
Location
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Claim This Profile — Free →Common questions about Roofmate External Cleaning (REC)
What areas does Roofmate External Cleaning service?+
REC is based in Wentworth Falls in the Blue Mountains, NSW. Multiple reviews reference them as a local business, suggesting their primary coverage is the Blue Mountains region. For suburbs outside this area, it's worth contacting Gareth directly to confirm whether they travel to your location. Reviews don't specify exact coverage boundaries.
What do customers say about REC's communication and quoting process?+
Communication is the most consistently praised aspect across the reviews we reviewed. Gareth is named specifically in multiple reviews for being responsive and clear from the initial enquiry through to job completion. The business also provides written quotes before any work starts, which customers mention as a reassurance. If you like to have everything confirmed in writing before a tradie arrives, this appears to be standard practice for them.
Does REC handle roof cleaning as well as gutters?+
Yes — beyond gutter cleaning, the business offers roof washing using a soft wash method. One customer specifically mentions their old concrete roof tiles responding well to this approach. Soft washing uses lower pressure than standard pressure washing, which reduces the risk of damage to older or more fragile tile surfaces. If you have heritage or aged tiles, it's worth asking Gareth whether soft wash is the right method for your roof type.
Who actually turns up to do the work?+
Gareth appears to handle all customer-facing communication, while a team member named Dan is mentioned in at least one review as the person who attended and carried out the gutter cleaning on-site. Dan is specifically described as professional, punctual, and friendly. If you want to know who will be attending your job, it's reasonable to ask when you book.
What do customers say about REC's pricing?+
Pricing is described as fair in at least one review, and another customer notes the quote was well priced. Written quotes are provided before work begins, so there's a degree of price transparency built into their process. Reviews don't give specific dollar figures, so you'll need to request a quote for your property size and job scope to compare properly.