Outback Solar
Customers doing multi-supplier price comparisons keep landing on Outback Solar — and the Sam-led consultation process is why they stay.
Multiple customers describe doing multi-supplier comparisons and choosing Outback Solar on price before the service experience confirmed the call. One thing worth knowing upfront: Outback Solar does use subcontractors for some installs, which at least one customer initially flagged as a concern — the business appears to handle this by being transparent when asked, and that customer ultimately had a positive outcome. If subcontracting matters to you, it's a fair question to raise directly when you get your quote.
Their work
What it's like working with them
Based on a sample of Google reviews (68 total)
“not over bearing and provided quality information during the sales process”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Outback Solar
Outback Solar focuses on solar panel and battery storage installations for residential properties in the Penrith region, with a clear emphasis on helping homeowners navigate battery retrofits and larger system upgrades rather than entry-level panel-only installs. The team is structured around distinct roles: Sam handles the sales and consultation phase, praised specifically for low-pressure guidance and helping customers access government interest-free loans; Adam and John manage ongoing communication and project coordination; and Ra'id has been called out for keeping communication clear at every stage. Installation crews have included both in-house technicians like Peter, Roy, Matti, and Mosiv, as well as trusted subcontractors such as Spider Solar's Brendon — a transparency that the business addresses proactively with customers who ask. Outback Solar has handled large and complex jobs, including a 13.7kW solar system paired with a 42kWh battery and integration of an existing 3kW legacy system — so they're not just doing vanilla starter setups. Pricing appears to be a genuine differentiator; one customer who quoted three other suppliers for the same Sigenergy battery system noted Outback Solar came in significantly cheaper.
Best for: homeowners comparing battery storage options across multiple suppliers, large residential solar-plus-battery system installs, retrofitting battery storage onto an existing solar setup, and customers wanting to use government interest-free loan schemes.
Location
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Claim This Profile — Free →Common questions about Outback Solar
Who will I be dealing with at Outback Solar and what does each person handle?+
Based on reviews, Sam typically leads the sales and consultation process — customers describe him as knowledgeable and not pushy, which seems to be a deliberate approach. Adam and John handle ongoing project communication and coordination. Ra'id has also been mentioned for keeping communication clear throughout. On the tools, installation crews have included Peter, Roy, Matti, Mosiv, and in some cases subcontractors like Spider Solar's team — so it's worth asking which crew will be assigned to your job when you get your quote.
Does Outback Solar use subcontractors, and does that affect quality or warranties?+
Yes, at least some jobs are completed by trusted subcontractors rather than solely in-house staff — Spider Solar is one example mentioned in reviews. One customer noted they were initially uneasy about this but went ahead after the communication they received gave them confidence, and the outcome was positive. That said, because Outback Solar operates as a sole trader, it's sensible to ask specifically how product and workmanship warranties are handled if a subcontractor does your install — get that in writing before signing.
How does Outback Solar's pricing compare to other solar installers?+
At least one customer who gathered four quotes for the same Sigenergy battery system found Outback Solar to be significantly cheaper than the other three suppliers. That's one data point from five reviews, so it's not a guaranteed outcome, but it does suggest they're competitive on price — especially for battery storage packages. It's also worth asking Sam about the interest-free government loan scheme, which at least one customer successfully used through Outback Solar to reduce upfront costs.
What size solar and battery systems does Outback Solar typically install?+
Reviews mention installs ranging from battery retrofits on existing systems through to a 13.7kW solar array paired with a 42kWh battery bank and a 15kW Foxess inverter — so they're comfortable with larger residential setups, not just entry-level systems. They've also connected new installs alongside existing legacy panels (a 3kW system in one case), which suggests they can handle system integration rather than just greenfield jobs. If you have an existing solar system you want to expand or add battery storage to, that appears to be a strength.
What areas does Outback Solar service?+
Outback Solar is based in Penrith, NSW, which places them well for Greater Western Sydney and the Blue Mountains fringe. Reviews don't specify how far they travel beyond Penrith, so if you're outside the immediate area, it's worth confirming upfront whether your location is within their service zone — particularly if they'd be using a local subcontractor crew rather than driving out themselves.