Dixons Trees
Phil assesses, Darren's crew executes — and customers are consulted on every branch before the chainsaw starts.
The small sample limits how confidently we can speak to edge cases like pricing disputes, scheduling under pressure, or handling very large removals, so those are worth asking about directly before booking. GST-registered and trading as a company for roughly ten years, which means they're not a pop-up operation — ask them to confirm current insurance coverage and, if your tree is protected under local council rules, whether they handle the permit process.
Their work
What it's like working with them
Based on a sample of Google reviews (310 total)
“arrived on time and had the job completed in approximately 3 hours”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Dixons Trees
Phil leads the estimating side of the business, visiting homes to assess jobs and give considered advice — one customer specifically credits him with explaining how to prune a 25-year-old pepper tree without harming it, which signals an arborist-level approach rather than just a cut-and-go mentality. On the tools, Darren heads the crew and is mentioned by name across multiple reviews for palm tree removal, grevillea trimming, and large branch work around structures — the kind of jobs where access is tight and mistakes are costly. The team's approach to customer involvement stands out: rather than deciding unilaterally which branches to remove, they consult homeowners on aesthetic choices before cutting, which is not standard practice in this trade. Cleanup is a consistent thread through the reviews — jobs are left tidy without the homeowner needing to chase it up. Operating out of Springwood, they're well-placed for the Blue Mountains residential market where large native trees, palm trees, and established ornamentals are common. A follow-up call after job completion was mentioned by one customer, which suggests a level of aftercare that goes beyond the minimum.
Best for: residential tree removal and pruning in the Blue Mountains, homeowners with large established or ornamental trees needing careful assessment, and jobs where branches overhang rooftops or structures requiring precise crew work.
Location
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Claim This Profile — Free →Common questions about Dixons Trees
Who will come out to assess my job before work begins?+
Based on reviews, Phil handles on-site assessments and consultations before any cutting takes place. Customers mention him visiting to evaluate the tree's condition and explain the pruning approach — particularly useful for older or established trees where the wrong cut can do lasting damage. It's worth confirming when you book whether an assessment visit is included or quoted separately.
Does Dixons Trees clean up after the job?+
Multiple customers across the sample reviews specifically mention that the site was left neat and tidy after completion — including after large jobs like felling four palm trees and trimming a grevillea. Cleanup appears to be part of their standard process rather than an add-on, but confirm this when getting your quote if your property has particular access challenges.
What types of trees does Dixons Trees work on?+
From the reviews available, the team has worked on palm trees, pepper trees, grevilleas, and large trees with branches overhanging structures — a common scenario in the Blue Mountains where established native and ornamental trees are widespread. They appear comfortable with difficult access situations. If you have a protected or heritage-listed tree, ask them directly whether they manage council permit applications.
What areas does Dixons Trees service?+
They're based in Springwood, NSW, which positions them well for the Blue Mountains region. Reviews don't specify exact service boundaries, so if you're outside Springwood or in a neighbouring area, it's worth calling ahead to confirm they cover your location before requesting a quote.
Will the crew check with me before deciding which branches to remove?+
At least one reviewer specifically praised the team for consulting them on individual branches based on aesthetics rather than just cutting what they judged appropriate themselves. This collaborative approach is not universal in the tree services industry, so if it matters to you, mention it when booking so the crew knows your preference going in.