TerrSat Pty Ltd
Mile personally takes support calls from customers travelling remote Australia — including while on his own holidays.
Based on only 5 reviewed samples, it would be an overreach to claim this is universal, but the consistency across unrelated customers describing the same behaviour is notable. TerrSat is most clearly suited to people who need ongoing support for mobile or off-grid satellite setups rather than a one-and-done residential antenna fix — if that's your situation, ask Mile directly about his remote support arrangements and what the 3-year VAST system warranty covers.
Their work
What it's like working with them
Based on a sample of Google reviews (37 total)
“Very good after sales service as well”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About TerrSat Pty Ltd
Mile, the owner of TerrSat, is the face and hands of this operation — a technician with 40 years in the antenna and satellite industry who handles everything from on-site installations to remote phone support. What sets TerrSat apart from a standard antenna installer is their focus on off-grid and mobile satellite solutions: VAST satellite TV systems for caravans and resorts, and custom 12V Starlink converters in weatherproof enclosures for travellers in remote areas of Australia. Mile is consistently praised for explaining how systems work rather than just fitting and leaving — he demonstrates operation, walks customers through registration of hardware like VAST boxes, and follows up after the job. The caravan and grey nomad market is where TerrSat appears most active, with customers contacting Mile from the road across WA, NT, and beyond, and reporting that he answers calls even while on holiday. For homeowners or resort managers needing fixed satellite TV installs, TerrSat also works on commercial-style premises, as evidenced by the Karrinyup Waters resort installation. GST-registered and operating as a company for over 12 years, TerrSat is a legitimate long-running business rather than a casual operator.
Best for: caravan VAST satellite TV installation, off-grid 12V Starlink setup for remote travel, and satellite TV installs at resorts or commercial premises needing long-term after-sales support.
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Claim This Profile — Free →Common questions about TerrSat Pty Ltd
Does TerrSat work outside of Perth — can they help travellers in remote WA or interstate?+
Yes — several reviews describe Mile providing remote phone support and posting equipment to customers travelling in the NT and remote WA. One customer had a unit posted to Darwin in advance of their arrival after their Starlink failed on the road. Mile also answers support calls from customers travelling across Australia, sometimes while he himself is on holiday. If you're planning a long trip, it's worth asking him upfront about his remote support coverage.
What kind of satellite TV system does TerrSat install for caravans?+
TerrSat supplies and installs VAST (Viewer Access Satellite Television) satellite dishes for caravans, which give access to free-to-air channels in remote areas without relying on terrestrial signals. Mile handles the full setup including registration of the VAST box and a walkthrough demonstration of how the system works. Reviews mention a 3-year warranty on the VAST system. They also supply custom 12V off-grid Starlink converters in weatherproof enclosures for travellers wanting satellite internet.
What do customers say about TerrSat's pricing?+
None of the 5 reviewed customer samples specifically mention pricing or value for money, so we can't give you a reliable read on cost. The reviews focus heavily on service quality and after-sales support rather than price. It's worth contacting Mile directly for a quote and confirming what's included — given the 3-year warranty mentioned on VAST systems, it's worth asking whether that's standard across all installs.
Who actually does the work at TerrSat — is it owner-operated?+
Every review in our sample names Mile as the person who turns up, installs, explains, and follows up. He appears to be the primary technician and owner. One customer describes him as having 40 years in the industry. While we only have 5 of 37 reviews to draw from, the consistency of Mile appearing personally across different job types — residential caravans, commercial resort installs, remote postal orders — suggests this is a small, owner-operated business rather than a multi-crew operation.
Does TerrSat do residential home antenna installations, or are they mainly for caravans and off-grid?+
The reviewed jobs skew heavily toward caravans, mobile setups, and off-grid solutions, which appears to be TerrSat's primary niche. However, one review describes a full satellite TV installation at a resort (Karrinyup Waters), so they do work on fixed premises. Based on the available reviews, it's less clear how active they are in straightforward residential home antenna installs — if that's what you need, it's worth calling Mile to confirm scope and pricing before assuming they'll be the right fit.