Thornbury Electrics
Ed, Jack, and Michael named by customers across oven, range hood, and complex multi-visit repair jobs.
That's a meaningful signal for warranty work or complicated faults where most of the frustration comes from the hand-off between visits, not the repair itself. With roughly 26 years of operation and GST registration as a company, there's structural accountability here that solo traders can't match — worth confirming directly whether they cover your specific appliance brand or hold the relevant manufacturer authorisation before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (73 total)
“quick and efficient and definitely knew their stuff”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Thornbury Electrics
Technicians Ed, Michael, and Jack are named across multiple customer interactions — Ed and Jack appear on callouts together and are praised for hands-on speed and technical confidence, while Michael is highlighted alongside Ed in an ongoing complex product fault case that required repeated visits and parts coordination. That latter detail is worth noting: Thornbury Electrics handles warranty and manufacturer-linked repairs, including oven warranty work and range hood motor replacements, which means they're navigating supplier relationships and parts lead times on behalf of customers rather than just swapping standard components. The office team carries its weight here too — a receptionist is specifically singled out for warmth and efficiency, and the SMS notification system is called out by name as something that genuinely improves the experience. As a GST-registered company operating for roughly 26 years out of Belmont, they carry the structural credibility of a long-running business rather than a sole trader operation, which matters when you need someone accountable for a multi-visit warranty repair. Their Google categories list them as an electrician, so their appliance repair work likely sits within an electrical trade licence framework — relevant if your appliance fault has a wiring or installation component. Based on the reviews available, they appear oriented toward residential customers with specific appliance problems rather than broad renovation or new-build electrical work.
Best for: warranty appliance repairs requiring parts coordination, multi-visit fault diagnosis on newer appliances, and homeowners who value proactive communication between callouts.
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Claim This Profile — Free →Common questions about Thornbury Electrics
What types of appliances does Thornbury Electrics repair?+
From the reviews available, they handle oven warranty repairs, range hood motor replacements, and complex ongoing faults with newer products. Their electrician credentials suggest they're well-placed for appliance issues with an electrical component — such as wiring faults, motor failures, or control board problems. They appear to stock or source spare parts rather than relying on customers to supply them. If you have a specific brand or appliance type, it's worth calling ahead to confirm they hold any relevant manufacturer authorisation.
Do they handle warranty repairs, or only out-of-warranty work?+
Multiple reviews specifically mention warranty repair jobs — including oven warranty work and an ongoing new-product fault case requiring several callouts. They also follow up with parts suppliers on the customer's behalf, which suggests they're comfortable navigating the warranty claims process. This makes them a reasonable call if your appliance is still under manufacturer warranty and the brand hasn't assigned a repairer. Confirm with them directly whether they're authorised for your specific brand before booking.
What can I expect in terms of communication and scheduling?+
Customers highlight an SMS notification system as a standout feature — you're kept informed about technician arrival rather than left waiting. The office team is praised for being friendly and proactive, with one customer noting they attempted to bring forward repairs to accommodate a busy schedule. For multi-visit jobs, reviewers report the communication holds up across multiple interactions, not just the first callout. This is particularly relevant if your repair involves ordering parts and requires a return visit.
Which technicians are likely to attend my job?+
Ed, Jack, and Michael are the names that appear in the sample reviews. Ed and Jack are praised for arriving on time and resolving faults efficiently on residential callouts — including in Cottesloe, suggesting they cover the broader Perth metro area beyond Belmont. Michael is mentioned alongside Ed in a complex, multi-visit fault case, indicating he handles technically demanding jobs. Staffing can't be guaranteed in advance, but the reviews suggest the team operates to a consistent standard rather than being dependent on one standout technician.
Does Thornbury Electrics work across Perth, or only near Belmont?+
At least one reviewed callout was in Cottesloe, which is roughly 20km from their Belmont base, so they're not strictly local-only. Reviews don't give a precise service radius, so if you're further out — say, the Hills or the outer southern suburbs — it's worth a quick call to confirm they'll travel to you. Being a company rather than a sole operator means they likely run multiple crews, which may give them more scheduling flexibility across the metro area than a single-van business.