Premier Glass & Mirrors
Takes on frameless shower jobs others refuse — and regularly finishes them the same day.
The team structure is more visible than at most glaziers: Steve runs coordination and client updates, Wendy manages quotes and scheduling (reviewers specifically credit her attention to detail), and Dom, Bill, Ryan, Rob, and Allan are field and workshop names who come up repeatedly in specific praise rather than generic compliments. With roughly seven years of trading and a stable rating, the 29-review total is modest, so the sample is limited — but the coverage across residential repairs, custom fabrication, strata work, and insurance claims paints a consistent picture of a versatile shop rather than a single-service operation. Worth confirming lead times and availability directly for larger or time-sensitive jobs.
Their work
What it's like working with them
Based on a sample of Google reviews (29 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Premier Glass & Mirrors
Dom, Bill, Ryan, Rob, and Allan each surface in reviews with distinct roles: Dom handles custom fabrication and advises on safety standards for bespoke pieces; Bill does on-the-spot trimming and minor adjustments at the counter; Ryan and Rob are the installation crew praised for shower screen and bath screen fitouts; Allan leads measure-and-install visits. Steve, who appears to be the principal, manages scheduling and client communication, keeping customers updated on timeframes. The shop can turn around custom-cut glass the same day — one customer called in the morning and had a frameless shower screen installed by afternoon after a crew finished a job early. Reviews suggest they're particularly useful for jobs other glaziers decline, including retrofitting shower glass they didn't originally supply. Beyond residential bathrooms, their client base visibly includes strata managers, real estate professionals, and insurance claims, pointing to a commercial-adjacent workload alongside standard home repairs. Custom pieces — shelving, mirrors for antique furniture, fireplace door inserts — appear to be a genuine specialty, with finishing quality (polished edges, radiused corners, beveled profiles) specifically called out by customers who noticed the detail.
Best for: same-day shower screen and window repairs, bespoke custom glass cutting with high finish quality, and ongoing glass maintenance for strata or rental properties.
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Claim This Profile — Free →Common questions about Premier Glass & Mirrors
Does Premier Glass & Mirrors offer same-day service?+
Several reviewers confirm same-day turnaround, including one who called in the morning and had a frameless shower screen installed by 2pm the same day after a crew finished an earlier job early. This appears to happen when scheduling allows rather than as a guaranteed offering, so it's worth calling directly to check current availability. For repairs like broken windows, same-day or next-day response also comes up in reviews.
What specific glass work does Premier Glass handle beyond standard window repairs?+
Reviews mention a wide range of work including frameless and framed shower screens, bath screens, custom-cut shelving, antique mirror replacement, wardrobe mirror panels, and fireplace door glass. One customer had a custom bathroom shelf produced to exact specifications with beveled edges and radiused corners. They also handle strata and real estate maintenance jobs, and assist with insurance claims — making them a broader resource than a purely residential repair shop.
Who are the key people to know when dealing with Premier Glass & Mirrors?+
Steve is the principal contact for scheduling and client updates. Wendy handles quotes and bookings and is specifically praised for prompt responses and not missing details. Dom is mentioned for custom fabrication work and advising on safety standards. Bill works at the counter and can trim pieces on the spot. Ryan, Rob, and Allan are installation staff praised for shower screen and mirror fitouts. Knowing who you're dealing with tends to make the process smoother.
How do customers describe the pricing at Premier Glass & Mirrors?+
Most reviewers describe pricing as reasonable or affordable, with one noting they were charged the absolute minimum for a small custom cut. One reviewer found a quote of $96 for a small textured glass piece too high and sourced an alternative from a salvage yard, so pricing on specialty or textured glass may vary. For standard work like shower screens, mirrors, and window repairs, affordability is a common theme across the reviews.
Will Premier Glass install shower screens they didn't originally supply?+
At least one reviewer specifically notes that other glaziers refused to touch their frameless shower glass because they hadn't installed it themselves — and Premier Glass took the job on and completed it the same day. This suggests a practical, flexible approach to existing installations rather than requiring work to originate with them. If you have an existing shower screen that needs repair or adjustment, it's worth contacting them directly to discuss.